Research and Design Operations Manager (m/f/d)

At Personio, we believe that understanding our users is core to creating meaningful, best-in-class, user experiences. To support us on that goal, we are looking for a Research and Design Operations Manager, who understands how to amplify the effectiveness of the design. In this role, you will support an ecosystem connecting product, design, and engineering through data, processes, and top-notch tools.

As UX Researchers, our goal at Personio is to help our product teams make the best user-centered decisions and keep our users front and center in everything we do. We do this by collecting and connecting insights while collaborating closely with our colleagues in product & engineering as well as other customer-facing departments on finding alternatives to enhance our product experience.

Your tasks and responsibilities will include:

• Work closely with the research and design team to understand their needs around tools and processes
• Build and maintain an ecosystem that enables effective UX research and design
• Own the implementation of tools and best practices that enable our research and design teams to work as effectively as possible 
• Manage our UX research and design tool stack, including working with vendors and internal teams to set up operating model and user management
• Create and maintain knowledge management for research and design
• Provide support to product teams on how to make use of our tools and processes

• Strong project management skills and know-how to drive a project to successful completion
• Understanding of research and design processes, preferably developed from working in a design environment
• Basic knowledge of UX research tools and processes and strong curiosity to learn more about Design Operations
• Team player - You appreciate feedback and thrive in collaborative environments
• Strong communicator and present your work effectively
• Good command of the English language (level C2)

• Competitive compensation package that includes salary, benefits, and virtual shares
• 28 days of vacation per year plus 1 additional vacation day for every 2 years of service, up to a maximum of 30 days in total
• Inclusive, equal opportunity, and multicultural workplace
• Annual personal development budget of €1,500 for conferences, courses, books, career coach, etc.
• High-impact work environment with short decision-making processes
• Opportunity to invest in your retirement via the Personio Pension Scheme
• Choose between two mobility options: JobRad® bike or monthly public transportation ticket
• Subsidised Qualitrain membership gives you access to 90 fitness studios and sports facilities across Munich for €25 per month
• Regular company and team events like Oktoberfest, ski trips, Christmas parties, and more! (COVID permitting)
• Find your best way to work with office-led, remote-friendly PersonioFlex! We offer a roughly 50% remote, 50% in-office working framework to suit your needs
• Mental health support, as we know that mental wellbeing plays a major role in both our personal and professional success. #PersonioCares
• Two Impact days you can use to have an impact on the environment and society. One day is for an individual project and one for a company-wide initiative! #SocialResponsibility