Attentive logo
Attentive

Product Owner, Billing Systems

Health insurance
Asynchronous work
Tuition reimbursement
Employee discount programs
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About Attentive: 
Attentive® is the most comprehensive text message marketing solution, driving 20.5% of total online revenue for businesses by creating thoughtful SMS experiences. Using real-time behavioral data, Attentive makes it possible for businesses to automatically send engaging text messages to each subscriber. Over 4,000 leading businesses like CB2, Pura Vida, Urban Outfitters, Rebecca Minkoff, Steve Madden, and more rely on Attentive and see strong performance, like 30%+ click-through rates and 25x+ ROI.

In March 2021, Attentive announced a Series E investment and is backed by Coatue, Bain Capital Ventures, Sequoia, IVP, and other leading venture firms. 

As a Product Owner, Billing Systems, you will communicate, interact and influence across all levels of the business and technology teams to optimize business processes and identify technical solutions. The ideal candidate will conceptualize business needs, analyze requirements and implement solutions from both the technical and business points of view.

In this role, you will:

  • Collaborate with functional leadership to implement changes that benefit multiple business functions
  • Passionately listen to and absorb the details of business partners' experiences and challenges to convert them into business and technical project requirements
  • Fluently translate technical information into common business language to stakeholders.
  • Work with senior leaders to manage, deliver, report project progress.
  • Conduct end user training and workshops to ensure effective use of SaaS application services.
  • Proactively communicates issues and risks, and escalate conflicts, always proposing resolution options.
  • Support production systems, resolving support tickets and delivering minor enhancements.
  • Become a go-to person for financial systems solutions.

Technical Competencies:

  • Ability to conduct business workshops to refine business requirements, design and prototype system solutions.
  • Expertise in NetSuite with strong understanding of financial modules and processes.
  • Strong experience in L2Q, O2C, P2P, R2R, Tax, Reconciliation, Month-End processes.
  • Experience with NetSuite system configurations to deliver project and enhancements through creation of forms, workflows, scripts, saved searches and reports.
  • Strong business and technical understanding of the Quote to Revenue process in a subscription business. Experience with ARM or ASC606 a plus. Experience with FAM a plus. Global footprint, multi-subsidiaries and currencies a plus.
  • Strong experience in third-party integrations with NetSuite, as well as IaaS platforms connected to an ERP.
  • Able to translate business requirements into detailed system designs and specifications and then implement and configure systems based on these requirements.
  • Experience in providing technical guidance pre- and post- project implementations.
  • Able to analyze, troubleshoot and recommend alternatives for resolving issues.
  • Develop and design technical requirements for system roll-outs, migrations and mergers.

Minimum Qualifications:

  • BS in Finance, Information Technology or other related degree.
  • 7+ years as Business Systems Analyst working in the Finance Systems domain.
  • NetSuite implementation experience is required, experience with Salesforce, Boomi, and Subscription Management a big plus.
  • Proven success of hands-on implementation and support experience in Financial Systems.
  • Can-do attitude with excellent communication skills and problem-solving skills.
  • Experience working for a gazelle, or subscription-based business.
  • Truly great interpersonal skills. True willingness to nurture cross-functional stakeholder relationships.

Benefits & Perks:

  • Benefits & Perks:
  • Medical, Dental, Vision Insurance (2 of our plans are $0 premium cost to employees!)
  • Life Insurance - Attentive pays for life insurance equal to 1x your salary (through Anthem)
  • Daily lunch delivery stipend
  • Yearly professional development stipend 
  • One time fitness equipment stipend
  • Monthly fitness stipend 
  • 100% remote work as well as WeWork memberships for those who prefer an office
  • Up to 18 weeks New Parent Leave with 100% pay

  • #LI-remote #LI-BH1
Attentive is an Equal Opportunity Employer. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. We’re committed to them because our core values demand it - values like Integrity First, Listening & Cultivating Discussion, and Default to Action. We believe in embracing “self” and that our true strength lies in the diversity of our employees. For this reason, applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Attentive
Attentive is the most comprehensive personalized text messaging solution. 99% open rates, 30%+ click-through rates, and 25x+ ROI.
Website
Industry
Marketing Automation, Messaging
Founded
2016
Size
1000+ employees

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