Product Operations Manager (Wealth & Trading) - Singapore

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped over 20 million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have more than 3000 people, based in 20 offices around the world, working on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

We are looking for a Product Operations Manager to join our Wealth & Trading team. The vision of the team is to offer a range of wealth and trading products like commission-free stock trading, fractional investments, commodity trading, digital assets and digital advisory. You’ll work with the Head of Wealth & Trading in Singapore to establish the operating model with focus on product due diligence, suitability framework, client engagement, transaction monitoring and vendor management. You will be working with global product teams and growth teams to expand our Wealth & Trading partnerships and client footprint in Singapore.

• Create local policies regarding financial products, customer suitability and advisory guidelines. 

• In-market responsible for consolidating end to end product approvals and related launches.

• Work with Product development and Operations to define product requirements and specifications on financial features like social trading, margin trading, robo advisory, etc. 

• Partner with the Growth team to drive new and existing customer take-up and financial KPIs.  

• Design and iterate all forms of customer engagement touchpoints - product materials, FAQs, customer queries, corporate actions, etc. 

• Continuously improve customer experience and deploy engagement strategies and resolve operational issues.

• Knowledge and Experience:

Financial services experience - Minimum 3 years relevant experience in Wealth management (e.g securities, brokerage, trading, stocks, robo-advisory, etc.) 

Understand dynamics between financial services, consumers, and fintechs. 

Deep understanding of broker/ dealer operations, advisory guidelines and local regulations. 

Experience of working in rapidly scaling companies or environments. Knowledge of contemporary management frameworks and tools (JIRA, confluence, scrum, etc)

• Accreditation:

You have passed or are willing to take the CMFAS M1, M6 exams (or equivalent) and are willing to take more modules depending on the firm’s strategy (we provide study leave and reimburse any fees).  

• Skills

Besides being raw smart, you have strong analytical skills, being process driven and having a methodological way of working through problems, you have excellent communication skills both written and verbal (concise and direct) and ability to influence.

Hunger for taking on new challenges, even if outside areas of expertise. Be able to learn new areas and able to work in an extremely fast paced environment in a collaborative manner.

• Residency - Be resident in Singapore, due to regulatory expectations.

When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Launching into 2021 with 15 million Personal customers and over half a million Business customers only reinforced our belief in the vast need across the world for better financial services.

Revolut is being scaled up by people all around the world who share our vision. We’re looking for people who align with our five core values: we believe that we Get it Done because we Think Deeper and are strongly rooted in the Dream Team. We Never Settle hence why we always Deliver Wow. You want to join a community forward thinking people - we are here for you. We believe in empowering our Revoluters in their work, giving them autonomy and ownership of what they do. We want everyone at Revolut to own their story and their successes - working with us means you’re not just another cog in the machine.

• Competitive salary

• Equity bonuses

• All the latest tech you need

• Free Revolut Metal Subscription