What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Operations Manager job at Oyster

A little about us ?

Oyster is on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.

In 2021, we grew rapidly, raising over $70 million in both Series A and Series B rounds and increasing our team size by nearly 10x. And we’re just getting started!

As a fully distributed startup, we’ve built an incredibly strong leadership team and employee base across 50+ countries (and counting!). We embrace asynchronous communication and collaborative work. We live on our platform, and we’re passionate about improving our product every day.

Hiring people internationally is complicated – engineering, legal, finance, operations, and HR processes all interact to make it happen. We’d like to find people who think this is as interesting a challenge as we do.

We're an inclusive and diverse workplace, and welcome applicants from marginalized groups – the world over.

The Role ?‍?

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever.

As Product Operations Manager, your goal is to ensure that our product teams have the practices, tools, and resources needed in place to quickly build quality products at scale. In this role, the practices and tools are the product and the product team are the users. You are responsible for iterating and optimizing that product based on the users’ needs.

What you'll do…

Advocate and champion the adoption of core product best practices.

Establish core practices and select tools that will become the foundation for the product team’s work.
Work closely with Product Managers to identify needs, propose and iterate on solutions.

Streamline systems and workflows for collecting inputs to guide planning & prioritization.

Propose and implement solutions to help the product team make data informed decisions.
Manage product feedback and ensure it is shared with the right teams.
Monitor and analyze metrics to identify gaps and problem areas.

Support and improve product communication within the product team and across the company.

Design standardized templates and resources for the product team, with scaling in mind.
Help facilitate enablement & product adoption by collaborating on the creation of training materials in text and video.

What we're looking for ?

Experience working as Product Manager, preferably at a high growth startup.
Understanding of the agile mindset and best practices.
A passion for building a highly functioning product organization.
An understanding of the need for organization & structure while knowing when it is enough.
Ability to clearly and concisely communicate through writing and video.
Experience with implementing new tools across an organization.
Some experience working with international teams and a desire for remote work.

You'll also need...

A reliable home internet connection (or be able to get one)
Fluent English language skills

Working at Oyster ❤️

Check out our public notion pages to find out more about what it’s like to work at Oyster:

Benefits & Compensation ?

Competitive compensation package
Fully flexible hours
40 days of time off, including public holidays
Paid parental leave. We believe that it is healthy and important to take time off to welcome a new family member, and we encourage each employee to take advantage of this benefit!
Work From Home setup budget (see details at Equipment at Oyster)
Wellness and wellbeing support through PlummHealth and Juno
Private Health Insurance (if you want it)
Time off for volunteering

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Product Operations Manager