Product Operations Manager

Why Harvey

Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:

• Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, including Paul Weiss, A&O Shearman, Ashurst, O'Melveny & Myers, PwC, KKR, and many others.

• Strategic investors: Raised over $200 million from strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.

• World-class team: Harvey is hiring the best talent from DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.

• Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.

• Performance: 4x ARR in 2024.

• Competitive compensation.

Role Overview

As a Product Operations Manager at Harvey, you will be the backbone of our product development lifecycle, ensuring alignment and efficiency across feedback collection, idea generation, alpha testing, launches, and iteration. You will play a pivotal role in establishing company-wide processes and systems that bridge Product, Marketing, and Go-to-Market (GTM) teams, driving alignment and maximizing impact.

What You'll Do

• Operational Frameworks: Develop and maintain scalable processes that enhance cross-functional collaboration and ensure seamless product launches.

• Customer Feedback: Build systems to aggregate, analyze, and prioritize customer feedback, driving actionable insights for the product roadmap.

• Launch Coordination: Oversee launch calendars to ensure timely and impactful product rollouts, collaborating with marketing, sales, and product teams.

• Roadmapping: Facilitate roadmap planning by coordinating inputs from key stakeholders, ensuring transparency and alignment.

• Alpha Programs: Design and manage alpha testing programs, gathering feedback to inform product refinement and readiness for broader release.

• Continuous Improvement: Monitor and optimize operational workflows to ensure agility and scalability as the company grows.

What You Have

• Experience: 3–7+ years in Product Operations, Product Management, or a related field, ideally within a tech or SaaS environment.

• Skills:

  • Proven ability to develop and implement scalable processes.

  • Strong organizational and project management skills.

  • Excellent communication and stakeholder management abilities.

  • Analytical mindset with a data-driven approach to decision-making.

• Tools: Familiarity with product management and collaboration tools such as JIRA, Confluence, Trello, or similar platforms.

• Culture Fit: A self-starter who thrives in a fast-paced, innovative environment and is passionate about delivering value to customers.

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are in the early innings of a generational company. Joining early at a hypergrowth startup has proven to lead to exponential growth in responsibility, access, and ability. Apply here today!

Compensation