Product Design Intern

About Us

We are creating a window to help organizations see the world from another point of view—a way to feel what others are feeling.

UserTesting (NYSE: USER) is the leading provider of on-demand human insights. More than half of the world’s top 100 brands rely on the UserTesting Human Insight Platform to help them make customer-informed decisions at the speed business demands. At UserTesting, we believe empathy is a core component of who we are and how we work, driving us to hold ourselves accountable and ensure we can see and experience things from other people's perspectives.

We're leading a movement for empathy. This means shifting from only seeing business-as-numbers to seeing business for people. This empowers us to bring our authentic self to work every day, and it's what drives every single person at UserTesting. To empower our employees to do their best work, we offer them an exceptional experience: a  collaborative culture, fantastic career growth, and development opportunities, lots of social interaction, and holistic benefits that are curated with you in mind. 

About our team

The Product Design Team is a central, collaborative, and driven group of Product Designers, Researchers, and UX Writers working closely with cross-disciplinary partners that span our entire organization. Our work impacts millions, as we nearly doubled our team across the US, Canada, and Scotland/UK just last year. 

The opportunity

As a Product Design Intern on our team this summer, you’ll utilize your full range of skills from product, interaction, and visual design to build usable and delightful experiences for our platform. You’ll work closely with a cross-disciplinary team to understand user problems and craft product design solutions end-to end.

This is a remote-based role for interns located in Western Canada 

Duties/Responsibilities:

What you’ll do

• Work with your project team, researchers, and data scientists to identify user problems
• Develop and propose product design solutions using diagrams, wireframes, interactive prototypes, and our design system.
• Share your work with other designers and cross-disciplinary partners
• Participate in design reviews and iterate to improve upon your solutions
• Collaborate and learn with engineering and product partners
• Participate in design team activities

Required Skills/Abilities:

What we’re looking for

• Eager to learn, collaborate, and work with feedback from the design team and cross-disciplinary partners
• An active listener that can clearly articulate design decisions or ideas
• Advocates and is a voice for users and their needs
• Familiar with UX and interaction design principles, patterns, and fundamentals
• Understanding of web and mobile platform capabilities
• Familiar with design and collaboration tools like Figma, Sketch, Adobe XD, FigJam, Mural
• Passion for design and bringing real human insights into their workflow
• Link to an online portfolio or PDF of at least one project that demonstrates your approach to problem solving, design process, and UI skills

Additional Information:

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to change the world, we’re also growing the team quickly - join us!