What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Lead UX Content Designer position?

The suggested salary for this position is $900 per day

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Lead UX Content Designer job at Lyra

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

Lyra Health is looking for an exceptional Lead Content Designer to join the Product Design team, focusing on the highest-impact moments in a member’s mental health journey to search for care. As a Lead Content Designer at Lyra, you’ll work closely with product designers, product managers, clinicians and executives to introduce and unlock access to mental health care for millions of users worldwide. The Lead Content Designer will shape the language across our client enrollment ecosystem while contributing to guidelines and best practices.

This role will be a part of the Client Enrollment team, which supports a member’s first encounter with Lyra from registration to booking with a provider.

This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States.

Responsibilities

Lead Client Enrollment Content Design, balancing business and user needs to ultimately support business, member, and clinical outcomes
Write clear, concise content for end-to-end user flows
Help users feel welcomed and empowered as they navigate Lyra Health
Contribute to standards, best practices, and content guidelines for Design+ tools like Writer.com
Organize and maintain docs, decks and design files that can easily be tracked by cross-functional teams and partners
Partner with research, designers, PMs, and clinicians to collaborate on deliverables
Build relationships with cross-functional team members and executives across disciplines, and effectively synthesize and integrate their feedback
Identify opportunities to offer a content strategy perspective throughout the product development process, and lead projects and initiatives end to end
Develop Lyra’s voice and tone across Client Enrollment products and services

Qualifications

8+ years of UX writing, Content Design, or Content Strategy experience
Portfolio of UX-focused work samples for web and mobile applications
Ability to think big and understand complex feature sets, shaping content for multi-disciplinary projects and a diverse set of user archetypes
Strong ability to communicate content decisions and UX best practices
Excellent verbal and written communication skills
Superb attention to detail
Experience collaborating with and managing feedback from a variety of stakeholders
Ability to work well on a highly collaborative and cross-functional team
Ability to thrive in a fast-paced, dynamic startup environment
Knowledgeable of current accessibility standards and able to apply them
Writer.com experience is a plus

Diversity & Inclusion at Lyra

Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.
People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support. Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.
Learn more at: https://www.lyrahealth.com/diversity-equity-inclusion-belonging/

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, your data will be processed as per Lyra Health Workforce Privacy Notice. Through this application, we will collect personal information from you including your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA). Providing this information is optional and completely voluntary. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.

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Lead UX Content Designer

Responsibilities

Qualifications

Diversity & Inclusion at Lyra

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