Lead Product Designer, Mobile

Course Hero is scaling! We are looking for a lead mobile app designer to craft new experiences for iOS and Android mobile users. You will be one of the key drivers of bringing a novel student experience to life.

Here are some ways you’ll make an impact:

• Contribute to our Student Q&A team’s vision and strategy and lead highly visible and impactful projects
• Act as a strategic partner to Product Managers to break down complex, ambiguous problems into sophisticated solutions, and partner closely with engineers to build and deliver high-quality digital products
• Partner with our User Research team to understand students’ study behavior, and demonstrate qualitative and quantitative data to build thoughtful experiences that meet both user & business needs
• Design end-to-end user experiences through collaborative brainstorming, user journeys, wireframes, interactive prototypes, and polished visual design comps using Figma or other tools
• Build interactions across various media including web and mobile. Develop working prototypes to demonstrate your ideas & concepts
• Present work and communicate design decisions to partners with confidence and clarity to capture feedback, iterate on and refine design solutions
• Iterate on your products post-launch based on insights on how they are performing in the real world
• Encourage and grow our teammates by serving as a mentor and helping the team deliver designs of the highest quality
• Help evangelize human-centered design approaches all over the company

Are you our next Lead Product Designer, Mobile?

• 7+ years of experience in product, interaction, and information design with a focus on mobile apps. Experience in both iOS and Android environments is required.
• Share your expertise including your visual design acuity through your outstanding portfolio demonstrating a full spectrum of design thinking, interaction, and visual design experience.
• Demonstrated ability in leading cross-channel user experiences across desktop web, mobile web, and mobile apps
• Several years of consumer / B2C design experience. This should include experience launching habit-forming products that customers love. Bonus points if you are familiar with design for multi-sided marketplace products and user-generated content. Consider yourself a strategic & creative systems problem solver - able to understand a complex system, able to turn sophisticated consumer problems into simple and engaging products, able to think strategically about business problems and invent UX concepts to solve them. Able to present the rationale for design decisions, including in the process of winnowing down a list of concepts and deciding which elements belong in the final design to support specific use cases.
• Pride yourself in being a hands-on designer - comfortable with all phases of the design process from high-level concepts down into the smallest UI details.
• Feel proficient working in a fast paced agile environment and collaborating with other designers, product managers, engineers, UX researchers, data analysts, customer support teams, marketers, and more.
• Demonstrate proven track record of iterating on products post-launch based on user data about how the designs are performing.
• Enjoy excellent communication skills & effective leadership style with entrepreneurial candor, growth mentality.

Bonus Points:

• Expertise in micro interactions and animations are plus.
• Passion for education and social impact mission.
• Experience in crafting products powered by Machine Learning.

Benefits & Perks!

• Competitive salary, annual bonus, and RSUs
• Medical coverage, including full dental and vision
• Life and disability benefits
• 401(k) program (US)  / retirement savings plan (Canada) with company match
• One month paid sabbatical after 5 years at the company
• Education reimbursement
• Professional development workshops & industry conferences
• Paid parental leave
• Flexible work schedule
• Social responsibility program (volunteer time off and donation matching)
• Annual wellness stipend
• Monthly tech stipend
• Annual family planning stipend
• Monthly snack boxes delivered to your door
• Cell phone allowance

For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!

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