Get new job offers from in your mailbox every week

Receive more Product jobs in your inbox

Braintrust logo
Braintrust

Lead Content Designer [Remote]

Full-timeContent writer$100-$125 per hour Remote
Please let Braintrust know you found this offer on WeLoveProduct as a way to support us 🫶

ABOUT US:

Braintrust is the only network that gives in-demand talent all the freedom of freelance with all the benefits, community and stability of a full-time role. As the first decentralized talent network, our revolutionary Web3 model ensures the community that relies on Braintrust to find work are the same people who own and build it through the blockchain token, BTRST. So unlike other marketplaces that take 20% to 50% of talent earnings, Braintrust allows talent to keep 100% of earnings and to vote on key changes to improve the network. Braintrust is working to change the way freelance works – for good.

  • JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
  • LOCATION: Remote - United States only
  • HOURLY RANGE: Our client is looking to pay $100 – $125/hr
  • ESTIMATED DURATION: 40h/week - Long-term 

THE OPPORTUNITY

Requirements:

UX Writing / Content Design role. This is not a content marketing role.

Experience leading teams or leading strategies or projects, with the ability to influence with storytelling and confidence.

What you’ll be working on

Our client's mission is to power global travel for everyone, everywhere. Within the Experience Design organization (XD) is their global, cross-disciplinary team uniting user experience design, content design, and research to enable innovative, relevant, and cohesive experiences that serve the needs of all their travelers, partners, and agents. 

We’re looking for a motivated Content Designer III to help us envision and deliver delightful customer experiences for travelers booking hotels and vacation rentals. We work on a global scale for multiple brands, across devices and platforms, in a diverse and collaborative environment. 

Key Activities and Responsibilities

  • Demonstrate strong knowledge and skills in writing content for digital products.
  • Coordinate bringing together different stakeholders with varied perspectives to develop solutions to user problems and contribute your own suggestions.
  • Understand complex content systems and apply platform-scale content strategy thinking
  • Apply holistic, customer-focused approaches to drive the content strategy in their discovery and landing experiences
  • Identify and use scalable frameworks (e.g., matrixes and other structured documentation) to tackle structural problems with product content.
  • Use human-centered design methods to design, craft, and test content solutions that address real customer challenges.
  • Orchestrate a clear and compelling voice and tone — even if you don’t own all the content — across complex product areas.
  • Use both qualitative and quantitative insights and business analytics to drive content insights and solutions.
  • Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.
  • Actively seek diverse feedback on work and anticipate feedback to address it proactively.
  • Tailor communications (content focus, style, format, etc.) for different audiences as appropriate.

Key Requirements

  • A thoughtful, empathetic, and inclusive approach to content design that meets every user where they are.
  • Increased focus on content problems across systems and product areas.
  • Strong skills in facilitation, presentation, and storytelling, and the ability to communicate compelling rationale and narratives to your team and partners.
  • A passion for travel and for their mission.
  • A portfolio of work that demonstrates your skills. They're especially interested in seeing examples of work you've done for Android and iOS apps, and if you have experience working in a platform or two-sided marketplace, it's a definite plus! 
  • Bachelor’s degree in a related field; or equivalent related professional experience in core skills such as UX writing, content audits and analysis, content mapping and modeling, content planning and sourcing, information architecture, and storytelling. 
  • At least 5 years of related professional experience as a content designer or content strategist
  • Able to audit, analyze, structure, create, and present content independently using established frameworks.
  • Understanding of human-centered design (HCD) practices.

Apply Now!

#LI-BT

ABOUT THE HIRING PROCESS:

Qualified candidates will be invited to do a screening interview with the Braintrust staff. We will answer your questions about the project, and our platform.  If we determine it is the right fit for both parties, we'll invite you to join the platform and create a profile to apply directly for this project.  

C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.  

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Lead Content Designer [Remote] position?
    The suggested salary for this position is $100-$125 per hour
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Braintrust
Braintrust is the new model for how work gets done. We connect organizations with top technical talent to complete strategic projects and drive innovation.
Website
Founded
2018
Size
51-250 employees

Similar jobs
Car Sharing
Marketplace
251-1K employees
Health insurance
Paid time off
Tuition reimbursement
On-site amenities
Employee discount programs
Parental leave
N26 logo
Women+ Career Days - UX Content Designer
N26Content writerFull-time$120,000-$185,900*
Banking
Finance
1000+ employees
Paid time off
Flexible work schedule
Home office stipend
Remote work options
Relocation assistance
Mozilla logo
Senior UX Content Designer - Security, Privacy & Identity
MozillaContent writerFull-time$118,000-$160,500*
Browser Extensions
Internet
1000+ employees
Paid time off
Home office stipend
Tuition reimbursement
Parental leave

Get new job offers from in your mailbox every week

Receive more Product jobs in your inbox

Printify logo
Content Writer (Riga, Tallinn or remote within EMEA)
PrintifyContent writerFull-time$120,000-$185,900*
E-Commerce
Fashion
251-1K employees
Health insurance
Paid time off
Professional development opportunities
Tuition reimbursement
Health Care
Payments
11-50 employees
Health insurance
Paid time off
Professional development opportunities
Digital Entertainment
Media and Entertainment
10K-50K employees
Paid time off
Stock options
Mental health wellbeing support