Associate Product Manager

Are you curious, excited by experimentation and always looking for a better way of doing things?

Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?

Do you want to have the opportunity to thrive in a vital Product Management role within Modulr and directly impact the growth and scale of the business?

We are looking to hire ambitious, and value-adding talent to join Modulr, the fastest growing payments business in the UK and Europe. This is an excellent opportunity to work in a high-growth environment with a mandate to drive new processes within a fast-paced and collaborative culture where you will have access to the latest technologies.

The role

Key responsibilities 

Associate Card Product Manager is a vital role within Modulr and will directly impact the growth and scale of the business. Depending on your background and project focus, you will need to be comfortable doing some of the following:

Product Discovery, Roadmap, and Development:

• Work with the Card team and where appropriate across the business to gather and prioritise customer feedback to improve the product.

• Work closely with cross-functional teams (engineering, design, operations) to outline and define new card products and features.

• In alignment and with support from the Card Product Manager, define product requirements, write user stories, and manage the product backlog.

• Develop documentation and resources to assist with product usage and troubleshooting.

Market Research and Analysis:

• Conduct desktop research to identify trends, customer needs, and competitive landscape to support product and feature discovery.

• Analyse and present data to the Card Team to inform product decisions and identify opportunities for growth.

Regulatory Compliance:

• Ensure product features and user stories account for relevant regulations and industry standards by engaging key internal stakeholders across risk and compliance.

• Stay updated on regulatory changes and assess their impact on the product.

Performance Monitoring:

• Track and analyse card product performance metrics (e.g., adoption rates, transaction volumes) to assess success and identify areas for improvement.

Risk Management:

• Identify and mitigate risks associated with card issuing products, including fraud prevention and security measures.

• Work with the Head of Card Issuing and other key stakeholders to plan, implement and monitor risk management strategies.

Opportunity 

This role is an excellent platform for experienced professionals to take their career to the next level and an opportunity unlikely to be found anywhere else.

About you

The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

• 2 - 4 years of relevant experience as a Business Analyst, Product Manager, or similar in a high-growth, fast-paced start-up environment.

• Experience with card issuing in UK and, or European contexts, ideally with an understanding of card issuing processes and scheme regulations. 

• Strong analytical skills and attention to detail.

• We value diversity and are looking for someone who is comfortable with operating at pace and with some ambiguity within a scale-up environment.

• We are looking for someone who has strong collaborative skills and enjoys working with different functions within the business.

 
What can Modulr offer you

You’ll be part of a cross disciplinary team (s), with co-workers located in Edinburgh, London, Amsterdam or India. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale up and grow. Our culture and values are putting you first and are about investing in your future.

• Share Options Incentive Scheme

• Company Bonus - the more successful we are together, the more company bonus we offer.

• Benefits pot - £1000 towards a variety of benefits for you to choose (including healthcare, dental etc), Perkbox (freebies and discounts!), plus access to season ticket loan.

• 33 days holiday (inc. bank holidays) + your birthday off + opportunity to buy extra holiday - choose which days you take off to relax and/or spend time with loved ones.

• Learning Opportunities – on joining Modulr you will embark on our 3-day onboarding programme to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But, we don’t want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels and platforms to allow you to grow and develop in Modulr.

• Modulr hands-on - join your colleagues for our company wide events throughout the year.

• Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We have state of the art offices located in WeWork in Edinburgh, ScaleSpace in London, and WeWork in Amsterdam.

ModInclusion 

We believe that diversity is essential to our success and welcome individuals from all backgrounds, experiences, and perspectives to join our team. If you share our values and enjoy working in a dynamic and exciting environment, we encourage you to explore our available positions and join us in shaping the future of Modulr.