The role

(We are based in NYC, but remote is totally fine)

Vitally is looking for an exceptional product designer to lead all aspects of our platform's design - UI, UX, and graphics. In this role, you'll work directly with the CEO and product managers to create world-class designs that help set our product apart from our competition. You'll listen to ideas, contribute your own, talk with customers, and dig through data to create product designs that our engineers will turn into a reality.

Vitally is a powerful platform, with capabilities that include reporting and analytics, workflow creation, project management, and more. Thus, this role will require design ranging from straightforward UIs to heavier, more complex data visualizations, and everything in between.

Who you are

You are an extremely talented UI designer with a strong eye for great UX. You know that design that looks pretty isn't enough - it also has to be practical and enjoyable to use when turned into a working product.
You are creative, yet controlled. Sometimes simple, straightforward design is the best way to go. Other times, straying from the beaten path and designing a product in unique ways is the better.
You have experience designing more complicated products. Ideally, you've helped design analytics-heavy platforms.
You keep track with modern design tools/trends and work out of products like Figma.
You are a little technical. You have a strong grasp on how an engineer would create your designs.
You are opinionated about design. You abide by design patterns, style guides, and ideallyhelp create them.

Required experience

You have at least 3 years of product design experience with SaaS products. Ideally, you've helped design more complicated platforms, and have experience with similar B2B-focused products as Vitally.

About Vitally

Vitally is a Customer Success platform that strikes the perfect balance between power, flexibility, and simplicity. Used by world-class teams like Segment, Productboard, and Zapier, Vitally empowers SaaS teams with powerful analytics, automation, and project management capabilities, all wrapped in a beautiful UI that benefits everyone - from end CSMs to CEOs.

If you're interested in things like learning how to build a company, having autonomy to roll out your own vision and processes, and generally working closely with a small, world-class team, Vitally's the place for you. This is a unique opportunity to join a high-growth, early-stage, VC-backed startup and have a profound impact on both the business and your own career.

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