Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Senior Product Manager to join our Digital Product team.

Want to help us transform the travel experience? The ideal candidate will have ecommerce experience, strong business acumen, and technical understanding to craft delightful experiences that drive conversion. You will report to the Director of Digital Product based in our New York City office.

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our employee resource groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

What you’ll do:

Work in conjunction with Engineering, UX, and key stakeholders like Creative, Ecommerce, Customer Support, Brand, and Merchandising teams to create cohesive and engaging user experiences and the systems that support them
Drive product development from conceptualization through design, development, launch, and post-launch
Maintain and prioritize the product backlog, including gathering requirements, writing user stories and acceptance criteria
Translate opportunities into compelling business cases that define business value and ROI
Present product strategies to key stakeholders and executives to build organizational alignment and support for your roadmap
Analyze user behavior and identify opportunities for funnel conversion improvements
Develop A/B testing hypotheses and plans to validate and evaluate product performance
Incorporate quantitative and qualitative data into product decision making
Define and track metrics to assess success and failure of projects, while ensuring the team and stakeholders are aligned on goals
Conduct ongoing competitive analysis of other sites, apps, and products to continually identify ways to improve our user experience

Who you are:

5 years digital product management experience
3 years digital product management in consumer facing e-commerce products and platforms
An advocate for the customer and their experience on our site, leveraging data and research to ensure we are addressing their needs and solving their problems
Adept at using analytics tools to measure impact and surface valuable insights
Nimble and flexible; happy to work with a range of timelines and pivot when things don’t go as planned
You’re good at working with and through ambiguity to solve complex problems
You’re a self starter that is resourceful and able to act autonomously, with no fear of getting your hands dirty or to be the first to tackle a challenge
A storyteller that can present a compelling narrative. Someone who can communicate effectively to both technical and non-technical stakeholders
Someone who is proud of their past launches and the customer and business impact they had
Team player with a "no task is too small" attitude
Enjoys working in a fast-paced and ever-changing environment
Passionate about transforming travel (but that’s a given!)
You can show proof of COVID-19 vaccination & adherence to HQ COVID office policies using a secure platform that verifies vaccination status without sharing private health information, within 30 days of hire

You’ll love working at Away because:

We travel. We encourage you to take time to recharge outside of the office. You’ll have generous PTO to explore new places and access to Away products to ensure your travels are seamless. And once you’re here for three years, you’ll earn a sabbatical and a bonus to take a well-deserved trip.
We’re not just employees. We’re people. We offer insurance coverage (health, vision, and dental), tax savings plans for retirement, dependent care, commuter benefits, generous and inclusive parental leave, and a kitchen stocked with organic snacks and coffee.
We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.
We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is, too. Through initiatives like our employee resource groups, our new office in downtown Manhattan, and more, we’re building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
We offer competitive compensation packages. We deeply value the talent our team brings to the table, and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
And so much more…! You can bring your dog to work. We organize ways to give back to our local communities.

About Away:

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern traveler. Headquartered in New York City, with teams in London and Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Company’s “World’s Most Innovative Companies” and has been recognized on TIME’s list of “Best Inventions.” To learn more, visit awaytravel.com.

EEO Statement:

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Away is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.

Jobs at Away

Closed positions

Jobs at
Away