Vehicle Product Manager
Flexible work schedule
Home office stipend
Asynchronous work
Remote work options
Mental health wellbeing support
Diversity, Equity, and Inclusion
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Here at Dott, we believe in a future where our cities are free from cars and pollution. With our on-demand e-bikes and e-scooters, we want to help co-create liveable cities where space is given back to people. We dream of cities where it is easy to move from one place to another with less congestion and more socialisation. All work we do is to continue reaching for our mission, to free our cities with clean rides for everyone.
Though founded in Europe, our passionate, mission-driven people come from over 55 countries globally. With such representative employees working in over 9 countries, we can better meet our users' diverse needs. We collaborate with each other, transportation providers, and city officials to ensure what we do today has a tangible impact on tomorrow. Moreover, each employee is equally invested and accountable for making each decision socially and environmentally sustainable.
As the Vehicle Product Manager at Dott, you will be responsible for managing a fleet of over 20,000 electric scooters and e-bikes, ensuring their availability, quality, and performance. Your central role is to optimise supplier relationships, enhance user experience, and improve fleet health. You'll serve as the primary contact for internal and external stakeholders, oversee supplier management, and provide high-level performance insights to top management, ultimately contributing to profitability.
What You'll Do
- Act as the key account manager for our vehicle supplier, leading high-level negotiations for vehicles and spare parts.
- Serve as the primary point of contact for internal and external stakeholders, including suppliers, engineering teams, operations teams, supply chain, software, backend, and customer support teams.
- Maximise fleet availability by promptly addressing quality issues and non-conformances from suppliers while driving component improvements.
- Organise and prioritize issues with the quality, operations, and vehicle engineering teams.
- Enhance the user experience by identifying and resolving issues related to vehicle quality, reliability, and availability.
- Improve overall fleet health by analysing key performance metrics, such as fleet utilization, vehicle repairs, and maintenance costs.
- Report high-level metrics related to vehicle performance, including availability, user experience, end-of-ride feedback, and city performance, to top management.
What You'll Bring
- A Bachelor's degree in Engineering or a related field.
- At least 5 years of experience in product management or engineering, preferably in the mobility industry.
- Strong project management skills, with the ability to prioritise and manage multiple projects simultaneously.
- We use JIRA as our main project management tool.
- Excellent communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
- Experience with supplier management and negotiations. Experience in the vehicle industry is a plus.
- Strong analytical skills, with the ability to analyse data and use it to drive decision-making.
- A passion for micro-mobility and the potential to transform urban transportation.
What is our Employee Value Proposition (EVP):
We embrace change in our cities, our work, and ourselves. We empower each other to make a lasting impact. We spark meaningful connections by fostering a supportive community. We succeed by adapting the way we work. Unlock the Change
Check out our EVP Video here (bit.ly/3ZHHvlR)
Benefits & Policies*:
🚀 Employee Stock/Equity plan
💰 A fair, mid-market salary package
🧑💻 Weekly All-hands meetings
🧘 Mental health support with Open-up
🫂 Employee Resource Groups
🪹 Pension scheme
👶 Parental policies
🏡 Hybrid Work Policy (twice a week at the office)
🌎 Short-term Remote Work Policy
🏞️ Sabbatical Policy
🪑 Work from home budget
(* benefits will vary based on the country and position)
Sustainability Statement
We continuously measure and improve our environmental and social impact. We’re not claiming we’ll save the world, but we’re relentlessly striving to do the right thing for people, cities, and the planet. We’re constantly putting the environment and our social impact at the heart of every business decision. For more information on our sustainability, check out our Sustainability Report & Manifesto (bit.ly/3KB9dwq).
Equity, Diversity, and Inclusion (ED&I) Statement
Dott is an equal-opportunity employer and aims to be intentional in our ED&I strategy. We operate throughout Europe in the hometowns of countless people, including our employees. To truly free OUR cities, we must have a workforce that not only understands the unique needs of our cities but also represents the diversity within them. To support all our employees to be their authentic selves, we have a zero-tolerance policy for discrimination and harassment in any regard.
Data Privacy
At Dott, we respect fundamental privacy rights. We process your personal data per the requirements of the General Data Protection Regulation ("GDPR"). Read our Applicant Privacy Statement for a clear explanation of how we process your personal data. (https://ridedott.com/applicant-privacy-statement/)
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Vehicle Product Manager position?The suggested salary for this position is $160,000 - $204,500*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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