OUR STORY:
🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow !
Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.
Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.
With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.
Every day, thanks to our rich catalog of products and services (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves 38,000 private and public sector clients, from Photoroom to Mistral AI, Golem AI, and ADEME.
📍 Our offices are located in Paris, Lille, Toulouse, Bordeaux, and Lyon.
WHY WE NEED YOU ?
Our growth is driving us to strengthen our Product Content team to improve and scale the user experience across our cloud plateform. Your mission will be to create clear, concise, and consistent product content across the Scaleway Console, working in close collaboration with product designers, product managers, and developers. With a content-first mindset, you will help ensure that our user interface is intuitive, informative, and aligned with our product vision.
YOUR FUTURE TEAM
We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together. You’ll join a team of 8, including 5 technical writers, 2 UX writers (soon to be 1), and 1 product manager dedicated to learning. The team is structured by product expertise, with each writer covering a specific domain (Compute, Network, etc.). You’ll report to Océane, Head of Documentation & Learning, who brings a strategic vision for content and fosters a collaborative, technically curious environment.
YOUR DAILY ROUTINE
- Write and refine UI content for Scaleway Console (buttons, flows, messages, errors, onboarding, etc.)
- Actively contribute to product design processes with a “content-first” approach
- Attend and contribute to weekly product squad rituals and design reviews
- Ensure consistency with voice and tone guidelines and content style guides
- Occasionally update or collaborate on technical documentation
- Review and challenge existing content to improve clarity and usability
- Collaborate with designers, PMs, and developers to ship great user experiences
- Identify and lead content simplification initiatives for complex product features
- Use Git and Markdown to participate in our docs-as-code environment
ABOUT YOU
SOFTSKILLS :
- Autonomous: You can lead your own projects and push for improvements
- Collaborative: You thrive in cross-functional teams
- Organized: You balance multiple projects with clarity
- Technically curious: You enjoy digging into technical topics and translating them clearly
- Critical thinker: You can question, reframe, and refine product content with a sharp eye
- Empathetic communicator: You write for users, not yourself
💻 HARDSKILLS :
- 3+ years of experience in UX writing or technical writing in a digital product environment
- Proven experience working on complex products, ideally in cloud computing or B2B SaaS
- Mastery of figma (Git and Markdown is a plus)
- Fluent English speaker and writer
- Experience with developer consoles or product interfaces is a strong plus
- Understanding of content design principles and localization constraints
- Ability to simplify technical concepts for a broad user base
WHAT YOU WILL FIND AT SCALEWAY ++++
Hybrid work: We offer up to 3 days of remote work per week.
Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.
🚀 Why join the Scaleway adventure ?
✔ A rich and diverse product offering : Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.
✔ A cutting-edge technical environment : Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.
✔ Commitment to responsible cloud : Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.
🔜 THE NEXT STEPS…
Screening call with a recruiter
Interview with Head of Documentation & Learning
Use case (3–4 days to work on wording and UX flows from scratch)
Interview with a UX Writer and a Technical Writer
Interview with a PM and Product Designer
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the UX Writer position?The suggested salary for this job is $84,343 - $105,429*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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