UX Writer

About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About The Job

As a User Experience writer, you are an advocate for design, creating intuitive, delightful product experiences that help users accomplish their goals. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. 

Sitting on the Product Design team, you will work with UX and creative designers, product managers, engineers, and members of marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and hard data to inform content choices, and are an expert in your product. 

What You’ll Do

• As the sole UX writer, it will be your responsibility to ensure all content on renttherunway.com and the RTR app follow the brand tone, is clear and simple for customers, and removes unnecessary friction from the experience
• Understand customer goals, business requirements and technical constraints to craft something memorable and actionable
• Write with care and style whether it's for buttons, modals, and tooltips or large, multi-page experiences
• Work closely with product designers, product managers, and other team members to ensure the right messages and information are getting to the right audiences
• Incorporate content guidelines and best practices to our Design System

About You

• 3+ years of experience in-house at a high-growth consumer brand or an agency
• Bachelor's degree in English or Journalism, with a fashion emphasis preferred
• Smart, solid portfolio of samples that show how you think and write
• Passionate about UX and the role content plays in the overall product experience
• Strong product thinking, and the confidence to advocate for design changes when needed
• Ability to breakdown and simplify complex concepts into easy-to-understand messages
• Excellent communication, editing, proofreading, and problem-solving skills
• Ability to describe fashion trends and designers, and give style advice to our customer, in a sophisticated yet friendly voice
• Ability to work independently and with a team in a fast-paced, deadline-driven environment, prioritizing and balancing multiple projects at once

Benefits

At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

• Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
• Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
• Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
• 401k match - an investment in your future.
• Company wide events and outings - our team spirit is no joke - we know how to have fun!

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

The anticipated base salary for this position is $90,400 - $107,700. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. This position is also eligible for equity compensation.