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Spotify

UX Writer - Megaphone Onboarding and Marketing Lifecycle

Flexible work schedule
Home office stipend
Remote work options
This job offer is closed.
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At Spotify Advertising, our part of that mission is to build the next generation advertising platform for audio which can scale the freemium experience for hundreds of millions of fans and tens of thousands of advertisers. This scale brings unique challenges as well as tremendous opportunities to define the insights product for our business.

Help us create tools that allow podcast publishers to achieve the most from their work and advertisers to connect with passionate audiences!
The Megaphone product team at Spotify is searching for an UX Writer to join our mission and take ownership of key initiatives at a moment of inflection for our business!

This will be an exciting period where you will get to exercise your skills and have ample opportunity to expand and develop new ones. UX Writers play a central role at Spotify Advertising, often owning large and complex design projects. They operate both at a tactical level, crafting sophisticated copy and other content solutions, and at a strategic level, partnering with cross-functional leads to shape direction on high-priority projects. As a member of the Megaphone team, you’ll also create and codify new content standards and documentation relating to the Megaphone product and our specific users.

Megaphone gives our customers the most inquisitive tools to publish, monetize, and measure their podcast business. Through Spotify’s billion-dollar ads business and our growing list of publishing partners, you will have the outstanding opportunity to help Megaphone amplify and scale what’s outstanding about podcasts.

What You'll Do:

  • Focus on the Megaphone product experience — sophisticated tools, communication touchpoints, help guides, design system — and develop content strategy and solutions in that space.
  • Guide product development by applying your craft, through foundational concept definition, product narratives, streamlined messaging, and product copy.
  • Have an equal voice with product designers in the product development process.
  • Work in a variety of projects, from broad explorative prompts to tightly defined launch cycles.
  • Develop content standards and guidelines, supporting the work of other UX Writers and content-adjacent folks across the Ads business.
  • Think big, but start small — identify both new opportunities and also the first step to exploring them.
  • Partner closely with designers, product managers, engineers, data scientists, and researchers to define next steps as well as long-term strategy.
  • Work with our user research teams to scope and support ongoing research projects.
  • Design content solutions focused on inclusivity and accessibility in order to reach users worldwide.
  • Collaborate with other design teams across Spotify working at the intersection of brands and content.
  • Share your work regularly with your immediate peers, as well as participating in design reviews with design and company leadership.

Who You Are:

  • You are passionate about solving problems for enterprise customers at scale who use business-focused products to lead their livelihood.
  • Enjoy crafting content in sophisticated and sometimes ambiguous spaces where there is no paved path.
  • Collaborating and thinking with other designers and writers comes naturally.
  • Working with a range of technical and policy partners is second nature.
  • Find opportunities for creating new repeatable content patterns for Megaphone and build frameworks and standards to support your work.
  • Understand and articulate how your work intersects with or augments existing Spotify content guidelines.
  • Believe in creating a culture of feedback and actively seek out feedback on your work and approaches.
  • Have 3+ years of relevant UX writing or content design experience.

Where You'll Be:

  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the Americas region in which we have a work location and is within working hours.
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here .
#remote

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Global COVID and Vaccination Disclosure
Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Spotify
Spotify is all the music you’ll ever need.
Website
Industry
Audio, Cloud Computing
Founded
2006
Size
5K-10K employees

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