UX Writer (Freelance)

Calm is looking for a freelance UX Writer with the potential to eventually convert to our first full-time UX Writer. The initial duration we’re looking at is for 3 months at about 15-20 hrs / week.

Who we are:

At Calm, we have a simple, albeit BIG mission: to make the world a happier and healthier place. Through our website, blog, and app—filled with meditations, sleep stories, music, movement, and more—we’re redefining what mental care looks like in 2021 and beyond. With over 100 million users worldwide, 100,000 new users daily, and our growing partnerships with major companies, we’re having a positive effect on more and more people each and every day. And while the heart of Calm is digital, we are growing and expanding offline with a variety of products and services to help deliver on our mission of health and happiness, the world over.

What we do:

We are responsible for delivering Calm’s app to our customers, ensuring that it is easy to use and delivers a high-quality predictable experience. Our goal is to make sure that those who are looking to invest in their mental health are capable of doing so effectively with Calm. We deliver experiences across Web, iOS, and Android. We are most empowered to do what's right by our customers by paying attention to what they do in-app and what they tell us through feedback. At Calm we believe in making relaxation, better sleep, and mindfulness accessible to the entire world, and we hope you will help us achieve our mission!

What you will do:

• Create easy-to-use, human-centered copy that appeals to a broad audience in the Calm app.
• Collaborate closely with designers and product managers to drive user experiences within our mobile app through clear communication.
• Build working relationships and develop new processes with cross-functional partners across Product Management, User Research, and Engineering to ensure copy is translated correctly to app experiences.
• Balance working on multiple projects at once, applying yourself to a variety of contexts in parallel.

Who you are: 

• Professional experience of 4+ years working in UX Writing, content strategy, and/or copywriting, with the responsibility of creating and updating an app or website’s content.
• Passionate about consistency, continuity, accessibility, and quality in UX Writing.
• You are comfortable leading group activities, and communicating decision making that cascades across disciplines.
• Possess knowledge about UX Writing best practices.
• Demonstrable experience working with team members to institute new ways of working. Developing processes, technologies, and communication strategies to ensure high-quality in-app content.
• Great track record for working closely with Product Designers, Product Managers, Researchers, and Engineers.