UX Writer (Contractor)

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

We’re searching for a smart, collaborative UX Writer to work with the Checkout/Payments team and write product copy for our consumer-facing app, and team with other UX writers on content design. In this role, you will influence messaging, tone, and the overall experience of millions of users, with high-visibility and high-impact. You will work closely with product designers, product managers, UX researchers, and software engineers to help our business and customers succeed.

*This will be a contract assignment of potentially 6-12 months with potential to go full time. Benefits are available through our talent partner.

What you'll be doing:

• ​​​​​​Craft clear, enticing, and user-centric product copy for the Checkout/Payments area of the consumer app

• Write for a strategic area of Wish, providing both content design and UX writing

• Use content design, research, data science, and knowledge of interaction design guidelines and UX design best practices to write microcopy that enriches the experience of over 500 million Wish users

• Document your content design strategy and share your content breakdown in critique sessions with other UX writers

• Work closely with product designers, product managers, UX researchers, and software engineers to improve the Wish product

• Educate cross-functional partners on the role of UX writing and content design

• Build upon and help maintain adherence to our product style guide

• 1-2 years of experience in UX writing

• Bachelor’s degree in related discipline

• UX writing portfolio showcasing in-app copy for mobile design product features must be submitted with application

• Organized, detailed, self-motivated, collaborative team player with a positive attitude

• Understand the integral value content design brings to product design

• Understand UX writing best practices for content design of consumer-facing web and mobile apps

• Experience at an e-commerce or digital marketplace company a plus

• Experience with rapid iteration at a high-growth company preferred

• Ability to write creatively in a data-driven environment

• Ability to participate in the UX research process and content testing

Here at Wish, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture. Even if you don't meet 100% of the above, we encourage you to still apply!

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Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunities for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider employment for qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.