What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

UX Writer - Consumer job at Spotify

Delivering the best Spotify experience possible. To as many people as possible. In as many moments as possible. That’s what the Experience team is all about. We use our deep understanding of consumer expectations to enrich the lives of millions of our users all over the world, bringing the music and audio they love to the devices, apps and platforms they use every day. Know what our users want? Join us and help Spotify give it to them.

Spotify is looking for an experienced UX writer to partner with design, product, engineering, research, and marketing to shape great user experiences across mobile and other devices. You’re a storyteller, editor, and design thinker who knows your audience and can create compelling content that empowers and delights users. You’ll play a vital role in defining content strategy, influencing user experience, and evolving Spotify’s brand, voice and tone, and content standards.

You will be a great fit for this role if you:

- Are passionate about Spotify and helping users find the right music for every moment.

- Can concept on the fly and collaborate with anyone to get things done.

- Have empathy for your audience and can anticipate user needs.

- Always choose clear and concise over clever and wordy to get an idea across.

- Love both strategy and hands-on writing and editing.

- Thrive in a fast-paced organization.

What you'll do

Write clear, consistent, concise user-interface content, emails, notifications, product tours.
Develop product names and narratives for early stage products.
Champion a cohesive brand story across our entire ecosystem of product offerings.
Collaborate with designers, researchers, prototypers, product managers, and engineers to deliver compelling UX solutions.
Act as a subject matter expert, present and rationalize your work to stakeholders.
Use data and research to evaluate content’s impact.
Look at messaging through a global lens to deliver experiences for different markets.
Maintain and document evolving content, brand, and voice/tone standards.

Who you are

BA/BS degree or equivalent practical experience.
5+ years of experience writing or editing content for web and mobile experiences.
Excellent written and verbal communication skills.
Effectively manage multiple projects and deadlines.
Please provide a portfolio of work that shows a range of content you’ve created, such as interaction flows, emails, product tours, educational materials, and style guides.

We're looking for UX writers to join us at multiple levels. We will have an open discussion throughout the interview process about assessing which level you fall within at Spotify.

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to audio.

Where you'll be

We are a distributed workforce enabling our band members to find a work mode best for them!
Where in the world? For this role, it can be within the EMEA region in which we have a work location.
Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our work from anywhere options here.
Working hours? We operate within the Central European time zone for collaboration.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users.

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