UX Writer

We are one team on a mission to reshape the oldest and largest industry on the planet - food.

Currently, up to 40% of the world’s food is never consumed while 815 million people are undernourished. The supply chain is grossly fragmented and, as the population and its demands only continue to grow rapidly, the food industry urgently needs to be transformed.

Our goal is to revolutionize global supply chains; first by connecting all the key players and secondly by empowering them with technology to reduce waste, meet demand, and increase their bottom line.

To help achieve this goal, we are building a world-class design team. We are looking for people that are hard working, bold and passionate team players. This is an exciting opportunity to have incredible impact while growing a brand with the potential to transform an entire industry.

ABOUT THIS ROLE

Choco is looking for an experienced UX Writer to join our multi-disciplinary design team. As UX Writer, you will create and evolutionize Choco’s tone of voice in and around the products. Collaborating closely with our product and marketing teams, you will shape the personality of the product at all stages of its development lifecycle. This includes owning and monitoring the localization process of 14 languages across both app and web-based platforms.

• Create clear, intriguing and succinct copy for our in-app content, owning tone of voice and brand messaging
• Develop and implement style guides and content strategy, enabling product teams to create content on the fly
• Understand and empathize how our language emotionally affects our users, through testing, research and iteration
• Collaborate with product teams including designers, UX researchers, product owners and engineers evangelizing the brand voice
• Oversee the localization process for all Choco’s platforms, including leading internal translators for our core languages (English, German, French, Spanish) and coordinating with agencies for the 10 non-core languages

YOU ARE A GREAT FIT IF...

• Bachelor's Degree in Communications, Content Strategy, English, Journalism, Creative Writing, Human-Centered Design or other area(s) of relevant focus
• 3+ years' experience writing for digital, web and mobile products
• Passionate about language and detail, motivated and enthusiastic about creating quality content
• Strong understanding of user flows, UX/UI principles and UX best practices
• Creative flexibility, adjusting tone of voice dependent on the audience and messaging
• Experience translating complex concepts and processes into relatable, human terms
• Experience managing the localization of a digital product
• Native-level written English

NICE TO HAVE...

• Fluency in German, Spanish or French
• Previous relevant experience in food and hospitality, financial services, and/or a B2B industry
• Experience implementing global initiatives in local markets

Did we spark your interest?

We would love to hear from you! Send us your CV, portfolio and a short cover letter to explain your excitement and motivation to join Choco.