Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, Depop you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human
What’s the role?
We are looking for a UX Researcher to join Etsy’s Product Research team.
As a UX Researcher on Etsy’s Product Research team, you will work in partnership with product managers, designers, engineers, and alongside other researchers and data scientists to deliver insights that will craft the future of human commerce on Etsy.
You know how to conduct professional-quality user experience research, incorporating both qualitative and quantitative methods. You work well with others, and have proven instincts about when to hold the line on methodological rigor, and when to adapt to the changing demands of a project. Most importantly, you approach your work with a genuine sense of curiosity and empathy, and you’re willing to challenge conventional wisdom to find the right answer!
This is a full-time position reporting to the Sr. Manager, Research and the base salary range will be 101,000 - 132,000 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. You will have the option to work office-based, flex or remotely. Candidates living within commutable distance of the Etsy Brooklyn Hub, or within the San Francisco area, may be the first to be considered. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.
What’s this team like at Etsy?
Etsy’s Product Research team focuses on using multi-methods research to guide the development of buyer and seller experiences in our dynamic marketplace of unique items. We collaborate with our partner teams through all stages of product development, from identifying initial opportunities, to refining the user experience, to analyzing the impact of our efforts and highlighting improvement areas.
You will help craft the future of Etsy’s buyer experiences, inspiring buyers to return to Etsy to shop for everything from their evergreen interests to a gift for someone special. Specifically, this team aims to test new ways to help buyers navigate Etsy’s unique inventory to find the perfect items.
What does the day-to-day look like?
Qualities that will help you thrive in this role are:
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
For U.S. roles only:
Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska.