Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
The UX Research team is part of Stripe’s Design team and works across many types of brand and product initiatives at Stripe to more effectively and efficiently deliver products and experiences that fulfill user needs. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences.
In addition to conducting primary research, we also enable other Stripes (engineers, product managers, designers, marketers, sales, operations, etc.) to learn and apply research skills to global problems. You will play a role in shaping how we build research as a core competency across Stripe and define how we put users first when conducting research.
As a UX Researcher, you will be dedicated to the Risk team and collaborate directly with product, engineering, analytics, marketing, and design teams. The Risk team focuses on building trust in the internet economy by keeping our users’ businesses and Stripe safe from financial and reputational losses and helping them grow. This would be an excellent opportunity for a mixed methods researcher who is interested in building and applying their craft to help build solutions that will help more people to get started and run their businesses successfully. This is a full-time role based in Toronto, Canada.
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
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