What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

UX Researcher job at Revolut

Who we are

We're building the world's first truly global financial super app. In 2015, Revolut launched in the UK, offering money transfers and exchanges. Today, customers around the world use Revolut's innovative products to make more than 100 million transactions a month.

Across our personal and business accounts, we help customers improve their financial health, give them more control, and connect people seamlessly across the world.

Revolut's culture

About the Strategy Team

We identify problems we can solve in the market and design the best solutions and distribution models for them.

What you´ll be doing

Design and conduct studies across key Revolut product areas -- independently and in conjunction with other researchers.
You will utilize methods such as ethnographic & field research, diary studies, surveys, user/usability testing (remote and in-person), guerrilla research, and any other methods you find impactful.
Review, analyze, and communicate qualitative and/or quantitative data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users

What you´ll need

A B.S., M.S., or PhD degree in Human-Computer Interaction, Anthropology, Design, Psychology, Cognitive Science, or a related field
Experience as a researcher and/or research coordinator for qualitative research studies, including usability/user testing, surveys, field research, or user interviews
Extraordinary organizational skills and meticulous eye for detail
Strong listening and analytical skills; proactive troubleshooter
Team player with excellent written & verbal communication skills
Experience using Qualtrics or an equivalent software
Experience conducting qualitative research in applied research settings, ideally within a Product organization
Experience with behavioral data analysis, designing surveys and experimental research, and analyzing large datasets using appropriate statistical methods
Experience with research participant recruitment and management practices
Design thinking, visual communication, information design, or wireframing skills

Nice to have

Research experience with mobile technology a plus

BENEFITS

• Competitive salary

• Performance bonus

• Equity grants (if applicable for the role)

• All the latest tech you need

• Free Revolut Metal subscription

• Pension plan

• Private health insurance

• Rest up with 20 days' holiday per year

• Work remotely: live on a beach in Mexico, if you fancy!

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UX Researcher

What you´ll be doing

What you´ll need

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