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Working at Atlassian
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team.
Your future team
Atlassian is searching for a UX Researcher to join our growing global team. Atlassian's mission is to unleash the potential of teams all over the world. We have more than 10M users all around the world—and teams (massive and small) depend on our software to do their work. Organisations like NASA, Twitter, and LinkedIn use Atlassian products everyday; our Research & Service Experience team is at the heart of helping uncover what makes these teams work well together. Your mission will be to empower customers to work towards their goals and help product teams to make evidence-based decisions. This will see you working across teams and geographic locations, using your research to influence Product Leadership teams and product teams alike. You'll join a smart and passionate team of researchers who work together to continuously improve our craft and our ability to support Atlassian to build better experiences for our customers and users.
What you'll do
- Report to the IT Solutions Research Manager and conduct research using a variety of methods both generative and evaluative, to help us understand how to improve our products.
- Partner with a variety of different people across product management, design, marketing, analytics and data science, and engineering to influence product and platform design and direction.
- Draw on other research programs and specialities within the wider team to bring additional depth to your insights, and effectively represent user research in key product discussions.
- Develop an understanding of how teams work together in all kinds of industries, all around the world.
- Share insights across your team in creative ways to help them understand the needs of our customers and users, inform design decisions, and improve the usability of our products.
- Evangelise research and contribute to the development of strong and innovative research practice across Atlassian.
Your background
- 2+ years of hands-on experience designing and conducting user research that has had an impact. We expect to hear stories of how your research influenced roadmaps and informed design decisions.
- Experience with a variety of qualitative (and perhaps quantitative) research techniques (remote and in-person), along with knowledge of when, why, and how to apply them. We value your ability to be creative when thinking about the research problem you're trying to solve, and your ability to bring your team along on the journey of your discoveries.
- Proficiency in processing and analysing research results, to generate actionable strategic recommendations.
Our perks & benefits
To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About Atlassian
The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the UX Researcher, IT Solutions position?The suggested salary for this position is $184,100 - $225,000*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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