UX Researcher Intern

The Summer Internship:

At Discord, we are committed to creating a welcoming digital space where friends and communities can hang out together to create memorable experiences. We offer a personalized experience for interns, and our aim is to offer an experience that mimics what it is like to actually work here. We match qualified interns with projects and groups, based on interests and skill sets and fully embed interns within those groups for the summer.

Internships are paid and run for (at minimum) 12 weeks, targeting a start date in June 2024 to accommodate varying school calendars.

The Team:

We are seeking a passionate and proactive UX Researcher Intern to join our dynamic Research team. This position is ideal for a college student who possesses an unceasing curiosity, particularly focused on systems design and the development of innovative digital products.

What you'll be doing:

• Work closely with researchers, product managers, data scientists, and designers to inform critical Product (business and design) decisions
• Participate in research scoping, recruitment, execution, and implementation
• Learn to leverage different research methods, tools, and data types to create and communicate a holistic understanding of people and experiences
• Develop artifacts like screeners, scripts, templates, and reports/presentations
• Inspire new ideas through design thinking exercises, like workshops

What you'll bring to the table:

• Currently enrolled in an undergraduate, Master's, or PHD course of study
• Awareness of data and participant privacy best practices
• Experience with qualitative and/or quantitative research methods, along with knowledge of when, why, and how to apply them
• Basic understanding of UX and service experience design and principles
• Experience defining, finding, and communicating with the "right" people for the scope of research, including participants and stakeholders

Nice-to-haves:

• Experience using any of the following tools:
  • Discord!
  • Recruitment (UserTesting, DScout, Respondent IO, User Interviews, Rally)
  • Research (UserTesting, Qualtrics, DScout, Tremendous)
  • Business (G-Suite, Video conferencing, Concord)
  • Qualtrics or related survey tool

Salary of $59/hour (undergrad), $69/hour (Master's) and $79/hour (PhD)

Note: Disclosure as required by NYC Pay Transparency Law and CO Disclosure as required by sb19-085(8-5-20)

Benefits listed below may differ from those available depending on terms of employment*

#LI-Hybrid