UX Researcher (H/F)

Lengow, an intelligent and automated e-commerce platform :

Since 2009, Lengow has been the indispensable e-commerce platform for multi-channel expansion in the European market: marketplaces, price comparison websites, affiliate marketing, display ad retargeting, social media, etc.

All jobs are open in Nantes/ Paris/ London/ Munich/ Barcelona.

Your challenge and role will be to put the user in the center of all project of the product team and help the PM to build his Road Map with your User data.

Your main tasks would be as follows :

- Do user research
- Write and deliver reports that will guide design decisions on behavioral information
- Involve Pm/Po/Designer in analyzing usability results and prioritizing issues
- Accompany Po/Pm to conduct small-scale usability studies and validation research
- Update and maintain Personas.
- Defend users across the organization

Hiring Process:

1- Phone call with Alexandre our Tech Talent Acquisition Manager

2- Itw with Mathieu (UX researcher) and Jordan (PM)

3 - Reference check and Proposal

Requirements

We are looking for someone with the following experiences and skills:

- Be proactive
- Identification and enrichment of user journeys within our products
- Collaborator with Pm / Po of BUs on projects
 Understand user needs through interviews (quali) or surveys (quanti)
- Set up workshops
- Evangelization of Design Thinking
- Transcribe all Ux artifacts into Confluence
- Do user testing
- Establish a research cadence to ensure we remain a user-centric company.

Soft skills:
-Agile method
- Design-thinking
- Collaborative
- Data oriented

Benefits

Joining Lengow is also an opportunity to benefit from many advantages :

• Evolve within a multicultural company, animated by daily challenges.
• Professional events (Masterclass, Teamtalk, Meetup ...) and regular internal cohesion.
• Benefits in kind (Hybrid remote policy, flexible hours, bike mileage allowances, restaurant tickets).

We want to give you the best possible experience, through our various recruitment stages.

Diversity is our strength! With this in mind we are committed to provide equal opportunities to all employees.

Woman, man, people with disabilities... bring us your differences and together, let’s build our story

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