UX Researcher - Growth (all genders)

Babbel is the world’s first and most sold online language learning platform, driven by the purpose to create mutual understanding through language. This means building an ecosystem of language learning offerings that helps people connect across cultures. Babbel, Babbel Live and Babbel for Business provide users with the most effective solution to be able to communicate with real people, in real situations.  Babbel’s team consists of 750 Babbelonians representing over 65 different nationalities working in Berlin and New York. For more information, visit www.babbel.com or download the apps in the App Store or Play Store.

Changing the way language learning is done is a great opportunity to have a wide-reaching impact – we are looking for a UX Researcher to join our User Insights Team and support our Growth cluster!

As a UX Researcher at Babbel you will be part of a multidisciplinary User Insights Team that empowers Babbel's product development teams to understand and empathize with the needs and experiences of Babbel’s users, so that they can create human-centered solutions that support successful outcomes and result in experiences that are desirable and delightful to use. 

You will:

• Leverage mixed methods to identify the right techniques to achieve the research goals and balance the risk/certainty of the initiative
• Conduct both generative and evaluative research independently as well as coach others on how to implement moderated and unmoderated evaluative research 
• Analyze and synthesize complex and diverse data sets (qualitative and quantitative) independently and incorporate insights from multiple data sources into recommendations for product teams
• Be proactive in proposing ways to structure research initiatives and optimize research operations to enable teams to drive business outcomes 
• Understand deadlines, resources, and limitations in order to plan backwards from the deadline and adapt accordingly to deliver useful results
• Strengthen your skills within the fields of UX Research and UX Design through coaching and mentoring as well as hands-on experience

You have:

• A bachelor's degree in Computer Science, Human-Computer Interaction, Statistics, Psychology, a related field or equivalent practical experience
• Experience working on research projects, preferably within a UX team 
• A research-focused portfolio that showcases your critical thinking and research processes
• Understanding of various qualitative and quantitative research methods, and how best to utilize them to meet research objectives
• Excellent communication skills in English, other languages are a plus
• Knowledge of or experience with UX design principles and heuristics
• Experience with Market Research and growth-focused organizations is a plus

Some perks of becoming a Babbelonian:

• Enjoy 30 vacation days and the chance to take a 3-month Sabbatical. Plus family and life situation counseling.
• Decide how, when and from where you want to work with our flexible working hours and remote friendly options as Jobbatical (up to 3 months inside the EU) or work from our fully equipped office with nap, faith and family rooms. 
• Learn and grow with the internal learning opportunities, and use a yearly learning & development budget for external training. Learn languages with Babbel for free with your full access to Babbel & Babbel Live classes.
• Take advantage of your mobility benefits options and a discounted Urban Sports Club membership. 
• Be part of our employee communities (such as Femgineers, DE&I Ambassadors and LGBTQIA groups), attend cultural and regular social events. 

Diversity at Babbel

As part of our ongoing journey towards building a diverse, equitable and inclusive company, we welcome everyone to apply, especially those individuals who are underrepresented in tech. We are a learning company, inside and out, and we encourage you to apply even if you do not fit all the technical requirements - all candidates are assessed based on skills, qualifications and on our business needs. Please state your pronouns in your application, and let us know if you’d like to be addressed by a name other than the one appearing on your official documents. If you have a disability or special need, feel welcome to inform us, so that we can provide you with the proper assistance in the application process.

Sounds good? We are already looking forward to hearing from you! Check out also our jobs page, our blog and our Babbel Design Medium space to get an impression about #lifeatbabbel!