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GoGuardian

UX Researcher

Full-timeUX Researcher$103,900-$126,900*
El Segundo, United States
Health insurance
Retirement benefits
Paid time off
Parental leave
Learning and development budget
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About Us
At GoGuardian, we’re helping share the future of digital learning by providing educators, students, and schools with tools to create engaging and equitable learning environments. Together, we build innovative solutions to empower students, deliver insights, and encourage experimentation. With employees around the globe, we’re committed to building a culture of inclusivity, curiosity, and courage. GoGuardian’s growth is fast and ever-evolving, and our teams are growing along with it — always ready to experiment and learn. 

TutorMe is part of the GoGuardian suite of products helping to shape the future of digital learning by giving students access to the individualized support they need to unlock their full learning potential by partnering with schools across the country to provide high-impact, on-demand online tutoring to students whenever and wherever they need it. As the explosive demand for virtual learning draws more learners to TutorMe, we're expanding our fully remote team of talented individuals to help us democratize world-class academic support!

While this job posting uses "El Segundo, CA" as the location, please note this role is currently being recruited for remote work.

Our Culture
We’re here for the cause, but also for the culture. We celebrate our successes and wins together, and make time to appreciate our teammates every day. Take a peek into your future at GoGuardian: our Slack channels include #gardenclub, #boardgametime, #bookrecs, and #petphotos. There’s always something fun going on, including concerts, classes, book clubs, and more! From virtual trivia to local meet-ups, Guardians are always finding ways to connect.

The Team
The TutorMe Product team is a quickly expanding team of scrappy, hard workers who are excited to collaborate with others who have a passion for building cool things, assisting teachers and students everywhere, and building a population of ace tutors. 

The Role
TutorMe is seeking a fully remote UX Researcher to join our growing Product Team. This individual will own and drive our product research efforts, including but not limited to testing product prototypes with end users, competitive research and analysis, and in-depth user interviews.


What You’ll Do

  • Partner closely with design, product, engineering, and product marketing to discover and evaluate user and customer opportunities and needs 
  • Proactively and independently identifying high-impact questions from product or business perspectives
  • Implement research tools and techniques to gather, visualize, and interpret qualitative and quantitative user data with the assistance of the Design and Product team
  • Answering questions with a strong command of qualitative and quantitative methods - especially survey development and related data analysis
  • Planning and leading research end to end, including strategic, foundational, iterative, and evaluative research
  • Representing the voice of the user throughout the whole product development process, working closely with PMs, designers, engineers, and leadership
  • Clearly communicating your research insights for teams to translate research findings to product and business impact
  • Recruit research participants from a variety of sources, including existing customers and users, as well as sourcing new participants that match specific product requirements.
  • Contributing to the development of a data-driven understanding of users and potential users

Who You Are

  • 3-5 years experience as a UX Researcher Required
  • Significant hands-on research experience, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.)
  • An undergraduate degree from a 4-year, accredited institution
  • Able to handle areas (user/product/domain) that may be ambiguous or ill-defined
  • An understanding of the product life cycle and can time research to have maximum impact
  • Awareness of UX industry trends, incorporating new research techniques when appropriate
  • Strong organizational, planning, and time management skills
  • Can collaborate well across all project roles (design, research, product management, engineering, etc)
  • Doesn’t just summarize study data; go deep into details and possibilities
  • Can proactively identify and communicate clear product solutions based on these findings, sometimes across departments
  • Strong work ethic with love and care for your craft
  • Experience with b-2-c research, organizational psychology/anthropology are a plus

What We Offer

  • A varied and challenging role in a multinational and highly innovative company
  • A robust benefits package includes health insurance, 401(k) retirement savings plan with company match, employee stock option plan, paid parental leave, 13 paid company holidays, and much more.
  • Development and further training opportunities for shaping and realizing your career goals
  • Exceptional colleagues with a passion for EdTech

  • P.S. - Share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for amazing people. 
GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

#LI-Remote
#BI-Remote
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the UX Researcher position?
    The suggested salary for this position is $103,900-$126,900*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About GoGuardian
GoGuardian is an educational technology company founded in 2014 and based in Los Angeles, California.
Website
Industry
EdTech, Education
Founded
2014
Size
251-1K employees

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