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Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep.We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.
UX Researcher (Intern)
- You will work closely with product teams to identify research topics.
- You combine strategic visioning and analytical activity, moving between macro trends and micro trends in Emma Product systems and experiences, and developing empirically substantiated point of views.
- You will design studies that address both user behavior and attitudes.
- You will generate insights that both fuel ideation and evaluate designs.
- You will plan and execute rigorous end-to-end custom primary research using the right methodology (qualitative methods), and distil data-informed recommendations through the lens of business impact and user experience.
- You will work cross-functionally with design, product management, content strategy, engineering and marketing.
- You will communicate results and illustrate suggestions in compelling and creative ways to a broad and diverse audience including executive stakeholders, and across organisational boundaries.
- You will act as a thought leader in research, while advocating for people who use our products.
- You will deliver actionable research insights that make our product experiences measurably better.
Minimum Qualifications
- 1+ years' experience conducting qualitative research in a corporate environment, including concept-testing, usability, interviews, diary studies, contextual inquiry/observations, ethnography
- Experience with in-person research
- Experience working with small to very large sample sizes
- Experience conveying research findings and implications to diverse audiences (incl. diverse functions, seniority, and through different research artefacts)
- Impeccable research rigour and experience delivering polished outputs
- Analytical, project management, and problem-solving experience
- Experience with autonomy and independent decision making to weigh tradeoffs and balance demands
Preferred Qualifications
- Experience conducting research on Products with Global impact and different markets
- Experience with survey design, sampling, deployment and analysis
- Experience mentoring other researchers
What we offer:
- Assume responsibility and decision-making authority from your first day.
- Work on exciting and challenging projects and to create an impact with new, innovative ideas.
- Grow personally and professionally from working both independently and as part of an international team.
- Work with and learn from experts and mentors in diverse fields.
- Create strong and meaningful connections with your team members at exciting company events.
- Nurture yourself with our Mental Wellbeing Program and professional in-house counsellors.
- Join a team with a non-hierarchical and non-political mindset; one team, one dream!
Become an Emmie
Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally.
Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.
Our aim is to get back to you in a couple of days, however we are currently receiving a large amount of applications and this might lead to a delay in the process. We will get back to you as soon as possible!
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the UX Researcher position?The suggested salary for this position is $184,100 - $225,000*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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