What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the UX Researcher position?

The suggested salary for this position is $126,500-$173,250*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

UX Researcher job at Emma

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.

We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.

What you’ll do:

Conduct user research: Plan, execute, and analyze qualitative and quantitative research studies, including interviews, surveys, usability tests, and user behavior analysis.
Gather and interpret user insights: Translate research findings into actionable insights and recommendations for the design, development, and optimization of our eCommerce platform.
Collaborate with cross-functional teams: Work closely with designers, product managers, and developers to align on research goals, prioritize research efforts, and influence product strategy and decision-making.
Usability testing: Organize and conduct usability testing sessions to identify areas for improvement and validate design decisions.
Monitor and analyze user behavior: Utilize analytics tools and platforms to track user behavior and identify patterns, trends, and opportunities for enhancement.
Communicate findings: Present research findings, insights, and recommendations to stakeholders in a clear and compelling manner through reports, presentations, and other relevant means to ensure that learnings lead to high impact actions being taken across the organization.

Who we're looking for:

Bachelor's or master's degree in Human-Computer Interaction (HCI), Psychology, User Experience Design, or a related field.
Proven experience or strong indicators of interest inUX Research, preferably in an eCommerce or digital product environment.
Solid knowledge of user research methodologies, including qualitative and quantitative research techniques, usability testing, and survey design.
Proficiency in research tools and software, such as usability testing platforms, analytics tools, and survey tools.
You enjoy bringing research learnings and understanding to a range of stakeholders, many of whom are new to using UX research to steer their day to day business and higher level strategies.
Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

What we can offer you :

A company different from all the others: where it really is possible to make things happen. Where you can accelerate your development and reach your full potential
The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
Exciting and challenging projects where you have ownership and will make decisions and create Impact from day one: we want all your new and innovative ideas - this is what shapes our company DNA.
And be fearless, It’s ok to fail, you will try again until you make it
Our Emma Learning Hub provides you with learning opportunities that will help you grow.
To work and learn from brilliant people and experts in diverse fields and get to know your team members at exciting company events

Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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UX Researcher

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