What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

UX Researcher (Brazil Remote) job at Revolut

WHO WE ARE

We're building the world's first truly global financial super app. In 2015, Revolut launched in the UK, offering money transfers and exchanges. Today, customers around the world use Revolut's innovative products to make more than 100 million transactions a month. Across our personal and business accounts, we help customers improve their financial health, give them more control, and connect people seamlessly across the world.

ABOUT THE TEAM

Revolut does Operations differently. We sit at the very core of Revolut and facilitate growth and automation across all parts of the company. The team is responsible for taking key strategic and operational decisions always based on data across the entire lifecycle of the products and services we want to offer the market.

ABOUT THE ROLE

Since 2015, Revolut has introduced over 18 million customers to a new way to handle their money. From instant spending notifications and built-in budgeting controls, to global currency exchange and stock trading, customers simply get more with Revolut.It is our mission to improve understanding of users and guide product development based on evidence. Revolut is looking for someone who can jumpstart and grow our research team, adapting our products and services for Brazilian customers.

WHAT YOU´LL BE DOING

Challenge team thinking and senior stakeholder decisions utilizing research-based evidence and insights
Design and conduct studies across key Revolut product areas independently and in conjunction with other researchers
Utilize methods such as ethnographic & field research, diary studies, surveys, user/usability testing (remote and in-person), guerrilla research, and any other methods you find impactful to provide fast and accurate feedback
Ensure user needs are met and at the heart of all design decisionsUse the right methodology for the right questions while analyzing both user behavior and attitudes through qualitative and quantitative research
Communicate clearly and efficiently the business value of research to stakeholders

WHAT YOU´LL NEED

Creative thinking
Excellent communication skills (verbal/written) in both English and Portuguese
You have great customer empathy and a never-settle mindset to solve customer’s problems
You are comfortable working in a fast-paced, target-driven environment
Problem-solving mindset to get things done
You are curious by nature and interested in making an impact
Apply to this position with your updated resume in English!

BENEFITS

Competitive salary

Health Care

Dental Care

Meal Voucher

Attractive Bonus Plan

Latest tech and equipment

Remote environment - Hybrid model in Sao Paulo is an option

Opportunity to perform with the best talent in the market!