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Revolut

UX Researcher (Brazil Remote)

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WHO WE ARE
We're building the world's first truly global financial super app. In 2015, Revolut launched in the UK, offering money transfers and exchanges. Today, customers around the world use Revolut's innovative products to make more than 100 million transactions a month. Across our personal and business accounts, we help customers improve their financial health, give them more control, and connect people seamlessly across the world.

ABOUT THE TEAM
Revolut does Operations differently. We sit at the very core of Revolut and facilitate growth and automation across all parts of the company. The team is responsible for taking key strategic and operational decisions always based on data across the entire lifecycle of the products and services we want to offer the market.

ABOUT THE ROLE
Since 2015, Revolut has introduced over 18 million customers to a new way to handle their money. From instant spending notifications and built-in budgeting controls, to global currency exchange and stock trading, customers simply get more with Revolut.It is our mission to improve understanding of users and guide product development based on evidence. Revolut is looking for someone who can jumpstart and grow our research team, adapting our products and services for Brazilian customers.

WHAT YOU´LL BE DOING

  • Challenge team thinking and senior stakeholder decisions utilizing research-based evidence and insights
  • Design and conduct studies across key Revolut product areas independently and in conjunction with other researchers
  • Utilize methods such as ethnographic & field research, diary studies, surveys, user/usability testing (remote and in-person), guerrilla research, and any other methods you find impactful to provide fast and accurate feedback
  • Ensure user needs are met and at the heart of all design decisionsUse the right methodology for the right questions while analyzing both user behavior and attitudes through qualitative and quantitative research
  • Communicate clearly and efficiently the business value of research to stakeholders

WHAT YOU´LL NEED

  • Creative thinking
  • Excellent communication skills (verbal/written) in both English and Portuguese
  • You have great customer empathy and a never-settle mindset to solve customer’s problems
  • You are comfortable working in a fast-paced, target-driven environment
  • Problem-solving mindset to get things done
  • You are curious by nature and interested in making an impact
  • Apply to this position with your updated resume in English!
BENEFITS
Competitive salary
Health Care
Dental Care
Meal Voucher
Attractive Bonus Plan
Latest tech and equipment
Remote environment - Hybrid model in Sao Paulo is an option
Opportunity to perform with the best talent in the market!
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Revolut
Revolut is a British financial technology company that offers banking services.
Website
Industry
Banking, Financial Services
Founded
2014
Size
1K-5K employees

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