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UX Researcher

Paid time off
Professional development opportunities
Learning and development budget
Visa sponsorship
This job offer is expired.
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About BlaBlaCar
BlaBlaCar is the world’s leading carpooling platform, created with one dream in mind: leveraging technology to fill the millions of empty seats on the road. We offer long- and short-distance carpooling as well as a bus marketplace, with the mission to become the go-to marketplace for shared road mobility.

Today, our community counts over 100 million travelers in 22 countries, creating a smarter, friendlier and carbon-saving transport network. Every year, our community saves 1.6 million tons of CO2e by sharing the road, equivalent to the CO2 emissions generated by Paris traffic in a year. But it doesn’t stop here – our team of 250+ engineers is developing innovative algorithms to further unlock the potential of shared travel and multiply its impact.

We’re looking for people to join our journey – people who care, who are driven by impact and innovation, and who want to thrive in a fast-paced entrepreneurial environment. We offer a flexible workplace where we count on each other to take initiative. So join the ride – we can’t wait to see where it takes you.

Your Mission

We are looking for a UX researcher to join our Research team. We see research as an essential element in the product development process, from ideation to design evaluation and product release quality. 
Your role will be to help the product teams to develop their own research practice, by operationalizing processes, capabilities and tool stack. You will also be conducting research projects directly (usability testing, interviews, ...). You will be directly reporting to a Senior UX Researcher.

Your Responsibilities

  • Support the product teams with research operations and facilities to enable them to conduct their own research via strong processes & tool stack
  • Collaborate with a senior UX Researcher on large-scale research studies
  • Conduct research projects - from problem definition, recruiting, planning and conducting interviews and user tests, to analyzing insights and communicating them to the Product Team 
  • Build & be responsible for the growth of our internal users pool
  • Advocate research findings to diverse audiences through the foundation of a user-friendly research repository

Your Qualifications

  • You have 1-3 years of hands-on experience with user research activities, on a wide range of quantitative & qualitative research methods
  • You have strong organizational and project management skills as well as experience leading multiple projects simultaneously
  • You have experience working with multiple stakeholders, ideally product teams
  • You have excellent communication skills and enjoy sharing and learning from others
  • You are organized, results-driven, and are able to prioritize in a changing environment
  • You are fluent in English, written and spoken
  • Nice to haves: Experience supporting operations of UX/UX Research teams, Experience working on international research projects

  • If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!

What we have to offer

  • ? An international environment: 45 nationalities across 6 countries: Brazil, France, Poland, Russia, Spain, and Ukraine.
  • ⚖️ A flexible workplace: with our hybrid remote setup and family-friendly policies, we are masters of our own schedules and work-life balance, no questions asked.
  • ? A culture of sharing: 360 onboarding weeks, weekly team-all BlaBlaTalks to learn about what other teams are up to, Q&A sessions with our leadership, shared company KPIs, ‘Fail, Learn, Succeed’ moments where we destigmatize and share moments of failure with others.
  • ? Innovation: Coding Nights to pitch ideas outside our roadmap and make dev’ dreams come true, weekly Product & Tech Demos and blogs to share engineering stories, access to top conferences across Europe.
  • ? Impact: building a product that has a real impact on society and the environment, and sharing an office culture that prioritizes low-waste and eco-friendly practices.
  • ? People-first: wind down from work at our weekly breakfasts and afterworks, or show off your talent at our annual BlaBlaShow.
  • ? Shared company principles that guide us in our everyday decision-making and bring us closer to our goal. Find out more about our BlaBlaPrinciples.

Your Future Benefits

  • ? Tailor-made remote policy: from 2 days per week to full remote* (to be discussed with the Talent Acquisition Manager during the first call).
  • ? A fair and competitive salary package
  • ?Employee Stock Ownership plan 
  • ?Holidays: 10 days off in addition to the legal 25 days
  • ?Relocation package and visa sponsorship to welcome you wherever you are currently based
  • ? Parental policy
  • ? Trainings and career development programs
  • ?Free carpooling & ? bus-rides wherever whenever

  • *Full remote: work from anywhere in France.

Interested in joining the ride? Here’s what your hiring journey will look like

  • a 45-min video-call with one of our Talent Acquisition Managers to get to know you, understand your career expectations and answer your questions
  • a 60-min video-call with our Senior UX Researcher Marion Damiens to deepdive into your knowledge & experience in User Research
  • a fully remote exercise to evaluate your technical skills, including a presentation to key stakeholders 
  • a 45-min video-call with Caroline Wilsford, Head of Product Engagement, for a final validation

  • Our hiring process lasts on average 20-25 days and offers usually come within 48 hours.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    We're not sure if telecommuting possible for this position
About Blablacar
Créé en France en 2006 par Frédéric Mazzella, BlaBlaCar rassemble aujourd'hui la plus grande communauté de covoitureurs au monde. La plateforme web et mobile met en relation des conducteurs qui proposent les places libres dans leur voiture avec des pas...
Car Sharing, Collaborative Consumption

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