UX Research Internship (Summer 23/24)

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

We’re looking for the next generation of Canvanauts! 

Our Canva internship is a 12-week remote friendly program that runs from the last week of November to the last week of February. There will also be an opportunity to meet your team in person at our flagship campus in Sydney to experience all the magic of Canva in real life. So your summer time is sorted.

As an Intern, you'll have the opportunity to work on real-life projects from start to finish. Along with this, we'll pair you with a Host and assign you a Buddy who will ensure your success every step of the intern journey. Think of them as your own personal intern tour guides. 

You’ll be part of a welcoming and inclusive Early Talent community of peers that take pride in Canva’s culture of being good humans and empowering each other to achieve our big goals.

But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

• Applying a mix of qualitative (e.g., interviews, diary studies) and quantitative (e.g., surveys, insights from product data) methods to analyse user or product data and distil this into written and visual reports.

• Building relationships and closely collaborating with your project stakeholders

• Participating and contributing to our UX Research sub-specialty: join in on team meetings, share your expertise and opinions, provide feedback to fellow researchers 

• Assisting in additional user research projects to enable our product to be best in market 

• You are currently enrolled and completing your studies between 2024 and mid-2025.

• You are currently studying Psychology, Human Computer Interaction, Social Science or a related field

• You are currently based in Australia (citizen, PR, international student), or New Zealand (citizen).

• You have an understanding of primary research methodologies such as interviews, diary studies, participatory design, ethnography, surveys, usability testing, and know when these are best used. Additionally, you combine these with data sources like product data, experiments, support tickets to understand user needs holistically. 

• You can creatively flex research plans depending on team needs, understanding and clearly communicating trade-offs.  

• You have conducted interviews / usability testing

• You have proven record of questionnaire design and participation in research projects

• You are able to commit to the 12-week, full-time summer program from the last week of November to the last week of February. (We can provide some flexibility for dates that might overlap with university timelines.)

At Canva, our users are at the heart of everything we do. Our UX Research team plays a vital role in the vision and success of our company. One of the best things about Canva is how much everyone across the business cares about users and improving their experience - you’ll never have to sell anyone on the value of user research.

Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s multi-faceted user base, solve complex challenges, and improve the product experience for millions of users worldwide.

Our research team is diverse, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day. 

But don't just take our word for it, check out what Intern - Yolanda Li has to say about Interning at Canva -

We are welcoming applications for the UX Research Internship till 13 July 2023, only. Following this advertisement closure date, successful applicants will be reached out to directly to proceed to the next step of our Canva Early Talent hiring process.

Here at Canva, we endeavour to respond to every applicant regardless of the outcome, should you not be successful, we will respond to your application within 5 working days following this advertisement closure date.

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. 

Here's a taste of what's on offer:

• The opportunity to work on a real-life and impactful project from start to finish

• Mentorship from experienced Canvanauts

• Budget for Intern run social events throughout the program

• Flexible working schedule with access to office a campus or co-working hub if you live nearby

• A campus week in Sydney where you'll get to meet your team in person and experience the Canva magic 

Check out lifeatcanva.com for more info.

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. 

Please note that interviews are conducted virtually.