UX Research Intern

Welcome to our fabulous world. 🍴We are TheFork. Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products:

📱 TheFork App: the restaurant discovery and booking app for every occasion

🖥️ TheFork Manager: the tool to digitize restaurant operations and be in full control of your business

💳 TheFork Pay & gift cards: the new and amazing dining payment experience

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multiculturaland positive environment where each individual has the space to grow.

We nurture this happy culture through our core values: We are better together -We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins

Oh! And we are also part of the big Tripadvisor family ❤️

With love,

Your future buddies, the Forkies.

The role

In TheFork we are working towards making love, care, trust and pride become easily recognisable values for our customers. The role of UX Research is essential in accomplishing this. Joining TheFork UX Research team, you will become part of a diverse and rich environment, which will contribute to your personal and professional growth.

You will participate in tactical and strategical projects, that aim at gathering knowledge about human behaviour, human interaction with technology, as well as testing and evaluating specific solutions and concepts. Working with Product Designers, Product Managers and Senior UX Researchers, you will participate in a cross functional collaborative processes which we use to generate and evaluate ideas and product solutions, aligned with customer needs and business goals.

What you will do:

You will work either in B2C (Diners Experience) or B2B (Restaurant Experience) flow, assisting a Senior UX Researcher on a variety of projects. Your responsibilities will include, but will not be limited to:

• Working with Product Designers on planning and setting up research projects to do evaluative and generative research
• Using a remote testing platform for running unmoderated and moderated tests
• Analysing and synthesising results to be shared with a variety of stakeholders
• Assisting in creating and managing user panels, recruiting test participants

Who you are:

• Recently graduated or currently pursing a Masters Degree in Psychology, Anthropology, Human Factors, Human-Computer Interaction, UX Research/Design, and/or relevant field of study
• Curious about the different ways people interact amongst themselves and with the technology
• An academic interest in topics related to interaction design and cognition
• A good knowledge of general research principles
• Medium to high knowledge of statistics

Skills

• Strong communication skills
• Fluent English, with native French

Academic Research

• There is a possibility to conduct academic research study for a Master’s Degree in collaboration with TheFork UX Research Team, if a common theme is identified

What we offer you:

• 😄 An awesome team (not everybody likes our jokes, but we try our best)
• ⚖️ Flexible working environment (2 days home office per week)
• 💚 Complementary time off to spend with your loved ones
• 🌎 International teams - More than 30 nationalities and 16 offices worldwide
• 🏳️‍🌈 Highly inclusive working environment
• 🍴 Amazing offices with dining, coffee point on each floor, and leisure area
• 🎤 Team building events (we love karaoke. A lot. A lot.)

We believe that we are better together, and at TheFork we welcome you for who you are.Our workplace is for everyone, as is our people powered platform.At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.

#LI-CT1