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ABOUT US:
Braintrust is the only network that gives in-demand talent all the freedom of freelance with all the benefits, community and stability of a full-time role. As the first decentralized talent network, our revolutionary Web3 model ensures the community that relies on Braintrust to find work are the same people who own and build it through the blockchain token, BTRST. So unlike other marketplaces that take 20% to 50% of talent earnings, Braintrust allows talent to keep 100% of earnings and to vote on key changes to improve the network. Braintrust is working to change the way freelance works – for good.
- JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
- LOCATION: Remote - Work from anywhere (TimeZone: EST | Partial overlap)
- HOURLY RANGE: Our client is looking to pay $20 – $40/hr
- ESTIMATED DURATION: 40h/week - Long-term
THE OPPORTUNITY
About you (don't worry if you don't have this whole list- we expect you to learn with us).
- Expert level Figma user, ideally applied to enterprise SaaS products.
- Understanding of enterprise SaaS product requirements and limitations.
- Comfort working in an agile, fast-paced environment to deliver high-quality work.
- Available to work PST and collaborate with a global team of engineers, PMs and Designers.
- Strong attention to detail, especially around user experience
- Understanding of JavaScript, Java, React, and AI-enabled technologies.
- Education in Design, HCI, or related field a plus
Overview of role:
The team is dedicated to improving the experience of today's Support professionals while helping companies serve and retain their customers through intelligent escalations, proactive interactions, and problem resolutions. As a part of our client's Product Management team, their UX Designer will design visualizations, workflows, interactions, and collaborate with a Product Manager to own the workflow for one of their products. If you are driven to engage users and build products that will help people be more successful in their jobs using the power of AI, they want to talk with you!
How your work will support our client's growth:
- Conceptualize and specify user flows, interfaces, interactions, and overall experiences via mockups, diagrams, and prototypes.
- Translate your user insight into user journeys, workflows, and overall experiences via sketches, wireframes, high fidelity designs and prototypes.
- Collaborate with product managers, engineers, product marketers, and customers to understand user needs and deliver quality user experiences.
- Understand usability metrics to prioritize feature development and improvement timelines.
- Develop UI mockups and prototypes that clearly illustrate usability and functionality.
- Research workflows and user processes and habits around support and customer service in order to design products that best meet evolving customer needs.
- Align with internal design processes and habits, collaborating with colleagues, in order to have a company-wide approach to design.
- Apply both big-picture design thinking and attention to detail to complex technical issues in a fast-paced environment.
Apply Now!
ABOUT THE HIRING PROCESS:
Qualified candidates will be invited to do a screening interview with the Braintrust staff. We will answer your questions about the project, and our platform. If we determine it is the right fit for both parties, we'll invite you to join the platform and create a profile to apply directly for this project.
C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.
Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the UX Designer [Remote] position?The suggested salary for this position is $20-$40 per day
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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