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The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

UX Designer - Partner job at Utility Warehouse

Hello, we're UW.

We take the headache out of essential home services by providing them all in one place – energy, broadband, mobile, and even insurance. That’s one provider, one account, one bill, and lots of savings.

UW is a truly unique FTSE250 company. We have a unique business model, a unique way of getting products to market. No one else is offering a multi-service solution like we do. All of this creates a working environment like no other.

UW has been evolving - with digital transformation has come a new way of working, and there was never a need to start again because what UW has built is almost impossible to replicate. With an invaluable blend of experience, technology, unique proposition and partner network we’re focussed on growth through innovation and enhancing the human element. It’s never been a better time to join UW. As the cost of living rises at unprecedented pace we are uniquely placed in the market, with a distinct USP and strong consumer demand.

About the role:

The UX Team is growing fast, and we're looking for a mid level UX designer who can show us a great understanding of the design process. You’ll help us solve complex problems and make things simple for our users, as part of a highly collaborative UX community whose mission is to make managing utilities effortless for our customers.

You’ll work in the Partner team, who are responsible for helping our network of 40,000 Partners around the country recommend our services to their friends, families and people they know. We do this by creating simple experiences that help them grow and manage their UW business around their everyday life.

What you will do

Be responsible for all stages of the design process from running ideation workshops, concept sketching, wireframe and prototyping through to user testing and delivering the final pixel perfect design
Work across multiple platforms from web to mobile app, and help drive the UX strategy to deliver exceptional digital experiences for our Partners
Conduct regular research with our Partners to discover insights that help define the product experience and strategy Distil user insights and business requirements into customer journey flows
Create experience maps/service blueprints to help the business identify opportunities
Create wireframes and prototypes to test and validate product ideas and communicate with wider stakeholders
Interrogate data in order to understand users’ behaviour and inform design decisions Collaborate with product managers, engineers and key stakeholders and be the voice of our customers
Understand the importance of inclusive design and always meet accessibility standards
Make continuous improvements through running experiments, A/B testing, user testing and user feedback
Contribute towards and help build our design systemsWork in partnership with engineers to ensure smooth handover of design specs

A bit more about you

A solid understanding of user-centred design with the ability to balance user and business needs
Experience in a UX/UI role and a strong portfolio demonstrating examples of UX/UI designs for native apps
Highly proficient in Figma and Adobe Creative Suite Best-in-class design, wireframing and prototyping skills (low and high fidelity)
Passionate about good design with exceptional attention to detail
Able to clearly demonstrate your process, methodology and approach to UX design strategy
A self-motivated individual who enjoys delivering high quality work in a fast-paced environment
Enjoy being part of a UX community to share, collaborate and give/receive feedback on our work
An effective communicator who can confidently share design concepts clearly
Comfortable with conducting user interviews and user research sessions

Whats in it for you?

The opportunity to join an established but dynamic FTSE 250 business that’s going through significant change and still has huge growth potential. A fantastic business culture where people are at the heart of everything we do.
Huge opportunities for exposure & development as we scale up
A competitive salary 25 days holiday plus Bank Holidays
Life Insurance up to 4 x your salary
Discounted healthcare and medical cash plans including a free Virtual GP service
Private pension scheme
Share options and Save As You Earn Scheme
A range of Health & Wellbeing benefits including a confidential Employee Assistance Programme, Virtual fitness classes and wellness toolsDiscounts on UW products & services

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UX Designer - Partner Experience

What you will do

A bit more about you

Whats in it for you?

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