What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the UX Content Writer (f/m/x) position?

The suggested salary for this position is $152,100-$185,900*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

UX Content Writer (f/m/x) job at Yassir

About Yassir

Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently operates in 26 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (+$43M in funding) by VCs from Silicon Valley, Europe and other parts of the world including Y Combinator, which is the precursor of the likes of Airbnb, Stripe, Dropbox, Doordash, among others.

We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era.

We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.

ABOUT THE ROLE

We are in search of a talented and motivated individual to join our team and start working on all sorts of interesting financial services products.

Our Product and UX Teams in Berlin and Paris are looking for a UX Writer/Technical Writer who can help provide Yassir users with a better understanding and experience when using our applications. Simplifying complex processes for users at different levels – with documentation, best practice videos, and the right texts and terms in the user interface – would be your main tasks, which you develop with initiative and passion.

TASKS

You understand and analyze use cases, user pain points, and the different personas who use Yassir applications, in order to:
Write clear and concise English, French, and Arabic UI texts for new features and modules, working closely with the UX and Product Teams
Create user documentation in English, French, and Arabic: Online help articles, how-to-guides, and Release Notes
Create short feature videos and/or scripts for best practice videos
You make sure that the feature documentation is updated and continually work on improving this process
You own the Yassir Terminology and Glossaries and make sure that they are used in a consistent way in the UI and documentation
You proofread the English, French, and Arabic texts written by other colleagues (for example, other technical documents or marketing materials)

REQUIREMENTS

You speak English, French and Arabic at a native or near-native level (C2)
Bachelor's Degree in Communications, Content Strategy, English, Journalism, Creative Writing, Human-Centered Design or other area(s) of relevant focus
2+ years' experience writing for digital, web and mobile products
Passionate about languages and detail, motivated and enthusiastic about creating quality content
Strong understanding of user flows, UX/UI principles and UX best practices
Creative flexibility, adjusting tone of voice dependent on the audience and messaging
Experience translating complex concepts and processes into relatable, human terms
Experience managing the localization of a digital product and implementing global initiatives in local markets
Previous relevant experience in Mobility and on-demand services, Fintech, and/or a B2C industry is a plus.

BENEFITS

🚀 Perfect timing with renowned investors to build something great
🎯Outstanding mentors who will support you in your growth
💸 Attractive compensation package
📈 Extremely steep learning curve with own responsibility and intensive support
📣 Learn to be pragmatic and make quick and sustainable decisions
⏱️ Flexible working hours, because we care about your outcome and not output
🤙🏽 Very strong team cohesion with daily and weekly activities

WHY YOU SHOULD JOIN YASSIR

Join one of the fastest-growing tech companies in North Africa
Have a lasting impact on our company's culture
Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans
Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.
We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and DainTree.VC

*Research shows that women do not apply to jobs if they do not meet all of the requirements. We would like to hear from you if you feel you would be a good fit for us!

Do you want to become part of our first-class team? Then you absolutely have to send us your application. 🚀

PS: And if you want to stand out in your application, just let us know in your cover letter why we should have in our team. 💡

Diversity & Inclusion & Engagement:

We celebrate diversity and are committed to creating an inclusive environment for all employees, as we believe diverse teams are more successful in the long term. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, and we encourage all people equally to apply for jobs with us.

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UX Content Writer (f/m/x)

TASKS

REQUIREMENTS

BENEFITS

WHY YOU SHOULD JOIN YASSIR

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