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Spotify

User Researcher - Programming Platform

Flexible work schedule
Home office stipend
Remote work options
This job offer is closed.
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The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Daily Mix to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them. We ask that our team members be physically located in Central European time or Eastern Standard/Daylight time zones for the purposes of our collaboration hours.

We are looking for a User Researcher with experience in both end user and internal user research to join our team in Programming Platform Insights.

The Programming Platform Product Area is a key contributor to Spotify’s strategic recommendation initiatives by helping to grow the reach and engagement with priority content. Together we try to find new ways to create a great Spotify experience for all our users at all times. Above all, your work will impact the way the world experiences audio.

Our organization strives to make every user session amazing through personalization and discovery. In this role, you’ll work primarily on strategic recommendations and internal tooling.

Who You Are:

  • You will have 2+ years of relevant applied experience with a degree or higher in Psychology, Human-Computer Interaction, Human Factors, Social Science, or a related discipline.
  • Recent experience in a research position and broad experience of qualitative research methods.
  • You are comfortable planning, scoping, conducting, analyzing and communicating research, independently and as part of a team.
  • Familiar with quantitative research methods, comfortable with metrics and A/B tests, and are able to synthesize quantitative data with qualitative user research.
  • You’re a fantastic communicator and can work cross-functionally with business stakeholders.
  • You shine most at motivating others to carry forward and execute a strategy without needing to be in the room.
  • Bring passion and playfulness to your work and those around you.
  • Are an independent thinker, able to work autonomously, capable of taking on loosely defined problems and translating complex thinking into practical application for diverse audiences.
  • Bonus points if you have experience doing research with both end users and internal ones in mind!

Where You'll Be:

  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the EMEA region in which we have a work location and is within working hours. 
  • Working hours? We operate within the Central European and GMT time zones for collaboration and ask that all be located that time zone. 
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Global COVID and Vaccination Disclosure
Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Spotify
Spotify is all the music you’ll ever need.
Website
Industry
Audio, Cloud Computing
Founded
2006
Size
5K-10K employees

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