About Us
We’re looking for a User Researcher to join the Product Research & Design team in our London Office. You’ll be working on our Professional (B2B) portfolio - using a wide range of research methods to help us get a deeper understanding of our audiences.
You’ll work alongside a fully empowered squad of engineers, designers, product managers, with support from and access to relevant stakeholders from around the FT, such as editorial, marketing,
You’ll help deliver end-to-end product experiences, from exploratory research into opportunity definition, from ideation into concepting, from testing into shipping, measuring and iterating.
You’ll receive regular guidance and support from your squad, your line manager, our Director of Product Research & Design, and of course the whole research team. We work hard to foster a safe environment where we share and discuss our work proactively, to inspire, support and guide each other.
Progression at FT
We have a transparent, measureable progression framework, which will outline all of the skills FT user researchers need, and detail on how to progress in each skill category. We will use this as a basis for your biannual reviews, where you’ll self assess against the progression framework, track progression, and agree areas of focus with your line manager.
We invest in our people to allow them to grow both personally and professionally whilst working at The FT. We offer a variety of ways in which you can progress your career with us, some of which are highlighted below:
What you'll be doing week to week
What we're looking for from you
We welcome applications from people who can demonstrate strong end-to-end user research competencies.
A degree or strong interest in psychology, anthropology, sociology, HCI or other related fields are a bonus
What’s in it for you? Our Benefits
Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here.
Our commitment to diversity and inclusion in the workplace
At the FT, we aim for employees across all regions to have a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.
Further Information
The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, [email protected] and a member of our team will be happy to help.
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