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Spotify

User Researcher - Audiobooks and Gated Content

Full-timeUX Researcher$120,500-$153,000*
United States
Flexible work schedule
Home office stipend
Remote work options
This job offer is closed.
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As audio has expanded from music to podcasts, audiobooks, and beyond - so has a creator’s ability to monetize and distribute their work. From monthly subscriptions to membership apps, creators are finding new ways to grow their audience - and we want to bring all of this content to Spotify. In the coming years, Spotify will redefine what it means for creators to monetize their work, as well as how listeners discover and gain access to that paid content.

The Audiobooks and Gated Content Vertical is responsible for bringing all the world’s paid audio to Spotify and becoming the ubiquitous destination for its consumption. This is an exciting and impactful new opportunity space for Spotify, and will help craft the platform for years to come.

Love podcasts and audiobooks? If you thrive in collaborative, passionate and fast-paced environments, come help us build the future of audio!

What you'll do:

  • Plan and conduct user research
  • Gain a deep understanding of how our products and platforms influence user behavior, and represent the voice of our users in the product development process
  • Be a strategic partner to product development and marketing teams by delivering insights that advise the problems we choose to seek and shape the future of our roadmaps
  • Employ a wide range of storytelling techniques to communicate results and recommendations to product and design teams
  • Advise and collaborate with the Business, Strategy, and Operations teams in their work to understand the audiobooks and gated content market opportunities. 

Who you are:

  • You have 1-3 years of proven experience in research roles in consumer-focused companies with significant expertise in exploratory qualitative research, and specifically identifying people's problems and needs.
  • You hold a degree in Psychology, Human-Computer Interaction, Social Science or a related field, and/or relevant professional experience
  • You have proven experience in user research, demonstrating both qualitative and quantitative research methods
  • You can collaborate closely with Data Science and are comfortable with metrics and A/B tests
  • You are comfortable with planning, prioritizing, conducting, analyzing, and communicating research including leading research streams in a zero-to-one space.
  • You have strong interpersonal skills and can strongly connect with your partners in business, design, engineering, and marketing (in English) and enjoy working in a collaborative environment
  • You are a dedicated advocate of a user-centered, evidence-based approach to product development while balancing business needs
  • Experience conducting multi-market international research is preferred

Where you'll be:

  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the EMEA region in which we have a work location and is within working hours
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the User Researcher - Audiobooks and Gated Content position?
    The suggested salary for this position is $120,500-$153,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Spotify
Spotify is all the music you’ll ever need.
Website
Industry
Audio, Cloud Computing
Founded
2006
Size
5K-10K employees

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