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Spotify

User Research Manager Discovery and Distribution

Full-timeUX Researcher$120,500-$153,000*
New York, United States
Flexible work schedule
Home office stipend
Professional development opportunities
Remote work options
This job offer is closed.
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Delivering the best Spotify experience possible. To as many people as possible. In as many moments as possible. That’s what the Experience team is all about. We use our deep understanding of consumer expectations to enrich the lives of millions of our users all over the world, bringing the music and audio they love to the devices, apps and platforms they use every day.

Delivering the best Spotify experience possible. To as many people as possible. In as many moments as possible. That’s what the Experience team is all about. We use our deep understanding of consumer expectations to enrich the lives of millions of our users all over the world, bringing the music and audio they love to the devices, apps and platforms they use every day. Know what our users want? Join us and help Spotify give it to them.

We are looking for a User Research Manager to join our Core Experience Insights team, to help us drive and support evidence-based decisions throughout Spotify's product development process.

In this role, you will lead a team of six User Researchers. You will be responsible for planning and overseeing a mix of strategic and tactical user research that will help us to make good product decisions. Above all, your work will impact the way the world experiences music, podcasts, and audiobooks.

What you’ll do

  • Nurture a team of user researchers and set focus, strategy and priorities for the team's work to influence and impact the organization
  • Ensure insights are useful to drive decisions and discussions across the business
  • Provide coaching, leadership and mentorship to the broader product insights team
  • Communicate evidence based insights and recommendations to key collaborators at the Director, VP and Executive levels
  • Work with your team and stakeholders to ensure you’re optimizing for impact in a dynamic and fast paced environment where priorities shift quickly
  • Build relationships to work closely with cross-functional teams of UR teams, designers, data science, product manager and engineers, empower and coach your team to do the same

Who you are

  • You are an experienced user research manager with a demonstrated track record of leading impactful research initiatives at a consumer-focused company
  • You have a degree in Human Computer Interaction, Psychology, Social Science, or a related field
  • You are comfortable planning, scoping, conducting, analyzing and communicating research in a direct and impactful way
  • You are familiar with quantitative research methods, comfortable with metrics and A/B tests, and are able to synthesize quantitative data with qualitative user research
  • Passion for making sense of user behavior, using any available methods and a dedicated advocate of a user-centered approach
  • You are a great storyteller and communicator, and can build relationships with a diverse set of stakeholders
  • You are capable of tackling ambiguous problem spaces and challenges
  • You excel at empowering team members with experience coaching and growing individual contributors in their own career growth

Where you’ll be

  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the Americas region in which we have a work location and is within working hours.
  • Working hours? We operate within the Eastern Standard time zone for collaboration and ask that all be located in that time zone.
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.


Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the User Research Manager Discovery and Distribution position?
    The suggested salary for this position is $120,500-$153,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Spotify
Spotify is all the music you’ll ever need.
Website
Industry
Audio, Cloud Computing
Founded
2006
Size
5K-10K employees

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