What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the User Experience Researcher, Equity Products - Brokerage position?

The suggested salary for this position is $184,100-$225,000*

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

User Experience Researcher job at Robinhood

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we’ve built and have been recognized as:

Forbes Fintech 50 2021
Glassdoor Best Places to Work 2021
Inc. Best-Led Companies 2021
TIME 100 Most Influential Company 2021

We’re growing and looking for...

We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We’re seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We’re in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the role

Research has been central to our product development and business strategy since the very beginning - and our team continues to grow, along with our user base and product. Working in the research team at Robinhood, you'll help us systematically understand how people interact with our financial products. For this role, we're looking for an experienced UXR to lead research on our equity products, such as IPO Access.

Your day-to-day will involve:

Proactively and independently identifying high-impact, strategic questions from a product or business perspective
Answering those questions with a strong command of quantitative and qualitative methods
Planning and leading research independently, from end to end, including strategic, foundational, iterative, and evaluative research
Representing the voice of the user throughout the whole product development process, working closely with PMs, designers, engineers, and leadership
Clearly communicating your research insights for teams to translate findings to product and business impact
Contributing to the development of a data-driven understanding of Robinhood users and potential users

About you:

4-6+ years of mixed method research experience; it can either be industry-only, or a combination of proven experience and academic research
Background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
Record of executing strategic and foundational research to build product and business impact
Strong work ethic, excellent organization and communication skills
Love and care for your craft

Bonus points:

Masters or PhD Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
Previous experience with fintech industries and 0-to-1 products
Passion for working and learning in a fast-growing company

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out to your recruiter if you have any questions regarding the job’s working model.

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User Experience Researcher, Equity Products - Brokerage