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Join a leading fintech company that’s democratizing finance for all.
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
As we continue to build...
We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.
Check out life at Robinhood on The Muse!
About the role
Research has been central to our product development and business strategy since the very beginning - and our team continues to grow, along with our user base and product. Working in the research team at Robinhood, you'll help us systematically understand how people interact with financial products and how they think and feel about money.
Your day-to-day will involve:
- Proactively and independently identifying high-impact questions from a product or business perspective
- Answering those questions with a strong command of qualitative and quantitative methods - especially survey development and related data analysis
- Planning and leading research end to end, including strategic, foundational, iterative, and evaluative research
- Representing the voice of the user throughout the whole product development process, working closely with PMs, designers, engineers, and leadership
- Clearly communicating your research insights for teams to translate research findings to product and business impact
- Contributing to the development of a data-driven understanding of Robinhood users and potential users
About you:
- 6+ of mixed methods (qualitative or quantitative) research experience; it can either be industry-only, or a combination of industry experience and academic research
- Record of applying your research skills to build product and business impact
- Strong work ethic, excellent organization and communication skills
- Love and care for your craft
Bonus points:
- Background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
- Passion for working and learning in a fast-growing company
Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. Please note, some of our roles are open to additional levels which would impact the expected base pay.
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy.
Click here to learn more about Robinhood’s Benefits.
Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out to your recruiter if you have any questions regarding the job’s working model.
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the User Experience Researcher, Cash (P2P) position?The suggested salary for this job is $136,750 - $190,000*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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