Technical Writer

This is a 100% remote position, based in the Americas timezone.

At GitLab, our team of technical writers is responsible for ensuring that the documentation for all of our products is clear, correct, comprehensive, and easy to use. The Technical Writing tea manages the docs.gitlab.com site and its content, processes and tooling.

As a Technical Writer at GitLab, you’ll collaborate with Engineers, who typically write the first draft of docs for the new features they create. You’ll dive in on special projects, planning and authoring new content and helping craft new doc site features and processes. You’ll collaborate with others across the organization to help them contribute to the documentation. You’ll be at the leading edge of DevOps while contributing to one of the world’s largest open-source projects and engaging with our wider community.

Have a read through this (or, some of - there's a lot!) to learn all you like about Technical Writing at GitLab.

What you'll do

• Continuously improve GitLab documentation content in collaboration with engineers, product managers, and others.
• Work on Quarterly OKRs that focus on making our docs site a world-class experience, such as rewriting our existing documentation to align with concept, task, reference, troubleshooting (CTRT) topic types.
• Peer reviewing other writers' work.
• Continuously improve team processes and style guides, as well as cross-functional efforts, such as blog posts and the GitLab Handbook.
• Taking part in company-wide events such as reviewing merge requests for Hackathons.

What you will bring

• Demonstrated experience writing software documentation in a docs-as-code approach
• Experience with Git
• Experience working with static site generators
• Exemplary writing and editing skills
• Remote development experience
• Experience working in a highly collaborative environment
• Ideally have knowledge of CI/CD

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Unlimited PTO (paid time off)
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.