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We're Karat, the world's largest interviewing company.
Karat helps companies hire top engineering talent with confidence. As an end-to-end hiring solution, we work with organizations to improve the quality, efficiency, and equity of their technical hiring process. Global leaders like Walmart, Atlassian, and Citi rely on Karat to conduct hundreds of assessments and interviews every day through a powerful combination of human expertise and innovative technology. Our mission is to make every interview predictive, fair and enjoyable so we can unlock opportunity -- for everyone. We’re a passionate, focused, human-centric team, and we want you to join us!
Come join our Product team
Our Product team is committed to delivering value to our clients as well as stakeholders, by empowering all users both internally and externally with user-friendly product documentations.
What you will do
As a contract Technical Writer, you will develop a robust knowledge management system and supplement documentations in our tutorials and guides, by partnering with our technical, operations, and product colleagues. This is a 40-hour, three-month contract. Working hours will be 9 PT to 5 pm PT, Monday through Friday.
We are looking to hire this position out of Mexico.
- Develop and maintain comprehensive documentation of the Company’s policies, procedures, and standards, including user manuals, knowledge articles, and release notes.
- Develop and maintain documentation repositories and knowledge management systems.
- Work closely with the Company’s engineering team to understand complex technical concepts and translate them into clear and concise documentation for non-technical audiences.
- Organize and structure information effectively, ensuring logical flow and easy navigation within the documentation, enabling both customer ops and business colleagues to easily understand products and processes.
- Collaborate with stakeholders to gather information and ensure the accuracy and completeness of technical content.
- Review and edit documentation written by other team members for clarity, accuracy, and consistency.
The experience you will bring
- 3+ years of experience in technical writing or technical communications roles, with some process management experience
- Experience of creating high-quality technical documentation, including user manuals, technical guides, flow charts, videos, and release notes
- Experience with version control management, including creating and implementing new process
- Strong English communication skills (verbal and written)
Applicants, please note: submissions not 100% in English will not be considered.
Statement of Inclusivity:
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.
We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.
If you have a disability or special need that requires accommodation, please let us know at [email protected].
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Freelance contract
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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