Technical Writer

We’re searching for an experienced Technical Writer to join our growing team and evolve our technical writing practice. At this formative stage, the content you produce will play a critical role in the successful adoption and deepening use of Axiom products.

You'll work hand-in-hand with product, engineering, design, and developer relations teams to create content that translates technical, and often subtle, concepts into approachable and digestible material. Your written words will serve as a defining voice for the company, with your technical storytelling shaping how our product is understood, used, and valued by a growing audience.

As a Technical Writer, you will:

• Develop comprehensive, well-structured, and easy-to-follow technical content, including documentation, guides, reference materials, and tutorials.
• Collaborate with software engineers and product managers to absorb the context that will help shape accurate written content.
• Work closely with the design team to create materials that communicate technical concepts in novel and approachable ways.
• Review existing documentation to identify and close gaps.
• Monitor product changes to proactively update documentation, reflecting the latest features and best practices while highlighting new use cases.
• Engage with customers in our community to gather feedback that will inform improvements to both our product and technical writing.

You might be a good fit if:

• You have at least 3 years of professional experience communicating technical concepts to an external audience in various formats.
• You relish diving into technical products, becoming an expert, and representing the user community within a company.
• You are proficient in publishing content using a documentation toolchain, which includes Markdown, Git, and the command line.
• Your written English is excellent.
• You enjoy arranging technical information into a logical, approachable package.
• You are comfortable working with high agency in a collaborative, fast-moving environment.
• You are resourceful, capable of doing a lot with very little, and can adapt when specific feature details are still being refined.
• You have experience working as a developer, sysadmin, or in a DevOps or SRE role, or have practical experience learning from event data.

We provide:

• Competitive salary and equity package.
• Flexibility to work from wherever suits you best. For this role, we are considering individuals based in the US and Europe.
• Budget to build your home office set-up.
• Monthly budget to support mental and physical wellness.
• Uncapped, continued education stipend.
• Annual offsite with your teammates from around the world.
• A focus day each week with no meetings, Slack or Zoom. Uninterrupted time to focus on work and run errands.
• Uncapped vacation to unplug and rejuvenate.
• Generous and flexible family leave for everyone.