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Technical Writer

Paid time off
Parental leave
Please let Axiom know you found this offer on WeLoveProduct as a way to support us

We’re searching for an experienced Technical Writer to join our growing team and evolve our technical writing practice. At this formative stage, the content you produce will play a critical role in the successful adoption and deepening use of Axiom products.

You'll work hand-in-hand with product, engineering, design, and developer relations teams to create content that translates technical, and often subtle, concepts into approachable and digestible material. Your written words will serve as a defining voice for the company, with your technical storytelling shaping how our product is understood, used, and valued by a growing audience.

As a Technical Writer, you will:

  • Develop comprehensive, well-structured, and easy-to-follow technical content, including documentation, guides, reference materials, and tutorials.
  • Collaborate with software engineers and product managers to absorb the context that will help shape accurate written content.
  • Work closely with the design team to create materials that communicate technical concepts in novel and approachable ways.
  • Review existing documentation to identify and close gaps.
  • Monitor product changes to proactively update documentation, reflecting the latest features and best practices while highlighting new use cases.
  • Engage with customers in our community to gather feedback that will inform improvements to both our product and technical writing.

You might be a good fit if:

  • You have at least 3 years of professional experience communicating technical concepts to an external audience in various formats.
  • You relish diving into technical products, becoming an expert, and representing the user community within a company.
  • You are proficient in publishing content using a documentation toolchain, which includes Markdown, Git, and the command line.
  • Your written English is excellent.
  • You enjoy arranging technical information into a logical, approachable package.
  • You are comfortable working with high agency in a collaborative, fast-moving environment.
  • You are resourceful, capable of doing a lot with very little, and can adapt when specific feature details are still being refined.
  • You have experience working as a developer, sysadmin, or in a DevOps or SRE role, or have practical experience learning from event data.

We provide:

  • Competitive salary and equity package.
  • Flexibility to work from wherever suits you best. For this role, we are considering individuals based in the US and Europe.
  • Budget to build your home office set-up.
  • Monthly budget to support mental and physical wellness.
  • Uncapped, continued education stipend.
  • Annual offsite with your teammates from around the world.
  • A focus day each week with no meetings, Slack or Zoom. Uninterrupted time to focus on work and run errands.
  • Uncapped vacation to unplug and rejuvenate.
  • Generous and flexible family leave for everyone.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    We're not sure if telecommuting possible for this position
About Axiom
All your data, all the time - meet Axiom's serverless log management solution
Business Development, Law Enforcement
11-50 employees

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