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Gorgias

Technical Product Owner

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Who we are

Bitpanda is on a mission to reinvent the world of finance and bring investing closer to everyone, everywhere. Today’s financial ecosystem is complex, exclusive and expensive, and we’re here to change this as the #1 investment platform in Europe and beyond. Our platform is rooted in the belief that investing should be safe, easy and accessible to all. With Bitpanda, everyone has the freedom and flexibility to invest in what they believe in - commission-free stocks, cryptocurrencies or even precious metals - starting from as little as $1.

Our story started in 2014 with our founders, Eric Demuth, Paul Klanschek and Christian Trummer. Since then, we’ve grown to a powerful and diverse team of 600+ people who represent more than 50 nationalities. Headquartered in Vienna, we’re proud to be Austria’s first unicorn and one of the fastest-growing fintechs in Europe. Our innovative technology serves over 3 million users and operates across multiple hub locations. Our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. If you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your mission

As a Senior Technical Product Owner at Bitpanda, you need a passion for product quality and a positive user experience. You will act as the glue between the Product Managers and the Product teams and will be working closely with Product Management to create and maintain a product backlog according to our business goals.

About the Team

The investment platform area is responsible for enabling our users to get the easiest and fastest access to the world of digital assets and cryptocurrencies while providing them with full control over their portfolio. Our teams take care of delivering new innovative features while making sure to adhere to our quality standards.

What you’ll do:

  • Assess the impact of new features and product backlog items such as user stories and bugs
  • Break down high-level product features into smaller product backlog items and ensure that these are available and understood by the product team
  • Create and prioritise Product Backlog items in an effective Product Backlog to deliver the best value for our users
  • Work with different stakeholders to resolve dependencies between requirement areas and products

What we’re looking for:

  • Over 5 years of experience in a relevant field working as a Technical Product Owner or in a similar role
  • You have strong stakeholder communication and management skills
  • You have an advanced understanding of agility
  • As a plus, you already worked with scaled frameworks such as LeSS, SAFe, etc.
  • You have a strong technical background, either through a technical university degree or acquired through your line of work.
  • Fluent in verbal and written English communication



What’s in it for you

  • Top-notch “tech pack” (a.k.a.: the latest and greatest hardware) that you need to help Bitpanda move the needle, right from day one. The best part? You can choose between PC or Mac. And yes, noise-cancelling headphones are included! 
  • An attractive individual stock option plan in a high growth company, and a competitive salary
  • Exclusive premiums when trading on Bitpanda
  • Occasional company-wide and team events  - both in-person and virtually!
  • Learning & development opportunities
  • A brand new, optimised-for-hybrid-working, HQ office located in Vienna’s fintech hub (in the second district) as well as local office location hotspots in Berlin, London, Madrid, Barcelona and Milan (to name just a few!)
  • Bitpanda sustainable merch to keep you swagged out and living the Bitpanda brand
  • A global Bitpanda team of fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people who are united (across cultures and time zones) by our unique way of working.

And, above all, the opportunity to learn & grow as part of Bitpanda’s incredible journey to become Europe’s #1 investment platform. 

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Gorgias
Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common requests.
Website
Industry
Computer, Customer Service
Founded
2015
Size
251-1K employees

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