What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Technical Product Manager - Hotels Foundation position?

The suggested salary for this position is $126,000-$172,700*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Technical Product Manager

Hopper offers a remote work policy that empowers employees to work from anywhere. Employees have the opportunity to work in an office environment or they can receive a work-from-home stipend if they prefer to work from home.

About the Job

Hopper’s foundation team is at the core of all hotel services, our team develops a fast, reliable and scalable and extensible platform on which our customers can rely to search, shop and book their dream trip.

We’re currently seeking an exceptional product manager with deep technical expertise to lead product development for all of our core infrastructure.

On any given day - whether you’re defining KPIs, weighing the cost-benefit of refactoring existing services, tackling tech debt, scoping and specifying solutions, shepherding features through development and QA, or evaluating new technology partners - your decisions will be critical to the success of Hopper’s Hotels foundation.

You are a scrappy, creative, technically-minded, hands-on “doer” who is equally comfortable talking about core systems and system design with engineers or diving deep into data to find new ways to improve our core product. You will find innovative ways to build the fastest, most scalable & reliable core hotels platform in the industry.

What does your day-to-day looks like:

Launch the vision, strategy, and roadmap and work with key stakeholders to deliver on that vision, e.g. product teams, international market leaders, revenue leader across different business units and core platform team
Working globally to set requirements and execute on Hotels foundation vision on performance, reliability, scalability and extensibility
Diving deep into the data and establish new areas of tangible & metrics driven improvement
Define goals and monitor key performance metrics to identify opportunities and improve product performance
Thrive on the day-to-day collaboration with engineers and other product managers, reaching across team boundaries to make the right things happen
Make high-judgement decisions independently in ambiguous situations; and translate data into digestible business intelligence and actionable insights

An ideal candidate has:

A passion for Hopper’s mission to build the most customer-centric travel marketplace on Earth
At least 3 years working in a product management or product ownership role working on core platforms & infrastructure
Technical depth to enable productive collaboration with world-class engineers
Highly proficient analytical abilities to draw accurate conclusions from data and adjust strategy accordingly
Obsessive focus on the details in planning, evaluating, and building products
Strong ability to grasp, manage, and articulate complex systems
A track record of evaluating product initiatives via both qualitative logic and quantitative assessment
Excellent writing skills to construct compelling business cases both in-person and in-writing
No ego. Strong focus on doing what is right for the customer and the company
Experience with GDS, CRS, airline, hotel and/or other travel systems a plus

Perks of working with us:

Well-funded and proven startup with large ambitions, competitive salary and stock options
Unlimited PTO
WeWork All Access Pass OR Work-from-home stipend
Entrepreneurial culture where pushing limits and taking risks is everyday business
Open communication with management and company leadership
Small, dynamic teams = massive impact
100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans
Access to a Retirement Savings Plan

More about Hopper

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech offerings.

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper’s valuation is now over $3.5B. The company’s valuation has more than doubled since early 2020.

- The company grew its revenue by more than 300% YoY in 2021. Hopper’s monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper’s new B2B initiative, is already 15% of its revenues and growing.

- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.

- Hopper’s recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT.

- The company sells over $2B in travel and travel related financial services annually

- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.

- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.

- The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.

All this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!

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Technical Product Manager - Hotels Foundation

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