What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Technical Product Manager position?

The suggested salary for this position is $126,000-$172,700*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Technical Product Manager job at GoCardless

About us

We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customer's bank accounts. Our global payments network and technology platform take the pain out of getting paid for 65,000 businesses worldwide, from multinational corporations to small businesses. Each year we process US$20 billion of payments across more than 30 countries. We're headquartered in the UK, with additional offices in Australia, France, Germany and the United States.

Intro into Product

We believe world-class Product Management is crucial to the continued success of our product and company. As a result, we’ve created an environment that ensures our Product Managers have the opportunity to constantly learn, are empowered to take calculated risks, and contribute to developing best practices that other companies emulate. Our goal is to be widely regarded as one of the best Product Management organisations.

Our Product team is focused on three areas:

Shaping the future of the product: As a product-led organisation, having a clear and well thought through product strategy is critical to our business. Our Product Managers are the driving force behind this strategy, and are empowered to bring it to life with their teams.
Prioritising which problems to solve and why: We take a data-driven approach to figuring out what problems we should solve and with what priority. We give our Product Managers the space to pose the right questions and empower them to make great decisions.
Delivering to solve these problems: We believe in a collaborative partnership where the Product team focuses on outcomes, while Engineering and Design focus on how we get there. Product’s main role in execution is to guide teams to stay on track to deliver the optimal product impact.

The role

We are looking for Product Managers (all levels) who are motivated to discover and solve high impact problems that enhance our big data and software engineering platforms at GoCardless.

Technical background is NOT a requirement but you do need curiosity to learn technical concepts and understand the hands on experience of being an engineer and/or data scientist.

Product Management responsibilities include:

Problem analysis and prioritisation: Taking complex and ambiguous product problems and structuring these effectively. This includes clearly defining the problem space, the impact of the problem and the trade-offs made in making prioritisation decisions.
Data-driven decision-making: Using data and broader market trends to support your trade-off decisions and problem impact estimations.
Influencing and communication: Building relationships with your team, stakeholders and executives to deliver change effectively across your remit. This includes growing to become the ‘go-to’ person for your product area; translating complex, technical problems into understandable concepts; and convincing stakeholders of the best approach using structured reasoning.
Customer advocacy: Understanding the needs of your key customers on an ongoing basis, and using this to drive effective prioritisation decisions.
Shipping stuff: Working with your team to drive changes to completion, delivering consistent positive impact across your product area.

You’ll be working in close partnership with your team’s Technical Lead and Engineering Manager who are responsible for how the problems you have discovered are solved and delivered.

Desired Skills

We’re looking for people who have incredible potential. We believe great Product Managers share common characteristics, and we look for these above all else:

Exceptional problem-solving and analytical skills: We want our Product Managers to have an outstanding ability to tackle interesting problems. At GoCardless we start by asking ‘why?’, and a data-led approach is central to how we run Product.
Curiosity and high agency: We’re after people who aren’t afraid of a challenge and will have a go, stay curious and adapt to a constantly changing environment. Our Product Managers are highly motivated to drive things to completion, delivering great impact with their teams.
Collaborative leaders: Product roles bring responsibility without direct authority. We’re looking for leaders who can motivate and earn the trust of stakeholders and teams with a collaborative approach.

Our team comes from a range of backgrounds, and we welcome diversity. Even if your experience doesn’t tick all of the boxes, please apply - we’d love to hear from you.

Life at GoCardless

When it comes to culture, we're proud of what we call the 'GC magic'. It's primarily defined by our values: Start With Why, Be Humble, Act with Integrity, and Care Deeply. They've been our bedrock since day one, and they continue to be one of the key factors of our success, and the reason we love showing up to work every day.

Because we're now delivering on our important, and ambitious vision to become the world's account-to-account payment network, we're working at pace. To help clear the path to success - so any obstacles and blockers don't slow us down - we've introduced our own set of operating principles, which live alongside our values. They're designed to help us successfully navigate our continued growth by helping us work together better. They provide guideposts around some of the key areas of how we operate so things are smoother, easier and ultimately lead to better outcomes. Read more about our values and operating principles here.

There's lots more to the magic. We view Diversity and inclusion as a business imperative, so we have a leader whose role it is to ensure we create an inclusive workplace where people from all backgrounds can thrive, and where people from all walks of life want to join us. We also have high engagement with our GeeCee-led 'employee resource groups' (such as BEAM, Inspiring, Pride, and Access) that are supported and sponsored by members of our Exec team. You can view our latest Gender Pay Gap report here.

We're also rolling out our 'Adaptive Working' and 'Work Way' schemes. Adaptive Working will allow you to work flexibly, and in a way that fits around your lifestyle, whilst still ensuring teams can collaborate effectively and get together and socialise. It comprises three components: days in the office, remote working, and a thoughtful environment. Work Away gives the flexibility to work away from your normal place of work for up to 90 days in any 12 month period.

We also offer enhanced parental leave, pension packages, and you'll receive equity. Having this 'buy in' is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution.

There's also our legendary 'GC Fridays'. They're four additional all-company days off every year, giving GeeCees a chance to switch off and relax, as a token of thanks for everyone's hard work and commitment.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.

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Technical Product Manager