Technical Product Manager

About Us

Here at the FT, gold-standard journalism is just the beginning. 500-people strong, our Product & Tech team keeps us ahead of the ever-changing digital landscape by delivering cutting-edge products to over one million digital subscribers every day. Our plans for growth rely on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists - everyone’s welcome in this friendly, forward-thinking team. And with entrepreneurial spirit, intelligence and opportunity at every turn, there’s no limits to where your FT career will take you.

Our commitment to diversity and inclusion in the workplace

At the FT, we give all employees a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.

The Role Overview

We have an exciting role for a Product Manager in teams responsible for site reliability and developer tooling. This role has hands-on product management responsibility for guiding initiatives that contribute to ensuring ft.com is effectively maintained and optimised as we grow and develop new capabilities. 

The teams cover areas such as performance, accessibility and seo and creating tools to help our engineers to work more efficiently. They work closely with other FT teams across the breadth of the organisation, meaning the work is always varied.

Key Responsibilities

• Prioritise ft.com initiatives, ensuring the team focus on the most valuable work and continually improve our operational excellence
  
  
• Triage, troubleshoot and delegate incidents, making priority decisions where required
  
  
• Build and communicate your roadmap, liaising with stakeholders across the organisation

• Define, track and analyse success metrics while feeding back outcomes
  
  
• Manage a complex portfolio of platform capabilities and services delivered by the ft.com team
  
  
• Contribute industry ‘best practice’ into our approach to operational excellence.
  
  
• Enable the team to educate and advocate for operational concerns of ft.com to both internal teams and external stakeholders
  
  
• Work in collaboration with the teams and the wider product team to define vision, OKRs, priorities etc

Our Technology

• Node.js; Heroku; AWS Lambda, Kinesis, and DynamoDB
  
  
• Elasticsearch; Neo4j; Redis; GraphQL; Postgres
  
  
• Handlebars; Sass; Webpack; Preact
  
  
• Fastly and VCL
  
  
• Github; CircleCI; Sentry
  
  
• Graphite; Grafana; Splunk
   

Required Experience 

• Solid technical background: this is a primarily technically focused team and you will have a background as a technical BA, technical PM or similar..
  
  
• Ability to deliver impact - laser focus execution and able to make hard priority calls based on cost and value.
  
  
• Excellent verbal communication skills - comfortable communicating technical information to non-technical audiences
  
  
• Highly analytical with a structured problem-solving approach.  Metrics-driven, with previous experience in a culture of data-and fact-based decision-making.
  
  
• Experience in working with teams in a cross-functional, agile environment.

• Developed and proven influencing and negotiation skills with a strong ability to work collaboratively across the organisation
  
  

What’s in it for you? Our Benefits

Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here.

Further Information

The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We have implemented a hybrid working model and we also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please send an email to [email protected] and a member of our team will be happy to help.